Assistant Human Capital Manager

An exciting opportunity has arisen for an Assistant Human Capital Manager to join a globally respected management consulting firm based in London. This role offers you the chance to make a significant impact within a collaborative and high-performing team supporting over 700 employees across the UK and Ireland. As part of the Human Capital Operations team, you will play a pivotal role in shaping employee relations, driving policy improvements, and providing expert guidance to both managers and staff. The organisation is renowned for its commitment to professional growth, inclusive culture, and flexible working opportunities, making it an ideal environment for those who are passionate about people and organisational excellence.

What you'll do:

• Consulting with management and key stakeholders to provide daily human capital guidance tailored to business needs across the UK and Ireland.
• Offering expert counsel on complex employee relations matters, ensuring fair and consistent resolution of issues while maintaining compliance with company policies.
• Managing end-to-end employee relations casework by delivering pragmatic advice and effective solutions that foster positive workplace relationships.
• Delivering training sessions and coaching managers on employee relations topics to enhance their confidence and capability in handling sensitive matters.
• Providing comprehensive guidance on human capital policies, ensuring all procedures are up-to-date and aligned with best practices.
• Acting as the escalation point for Human Capital Coordinators and Generalists on intricate operational issues that require advanced problem-solving skills.
• Driving continuous improvement initiatives in employee relations policies and processes so they remain relevant, effective, and supportive of organisational goals.
• Coaching and upskilling managers to handle employee relations matters confidently while promoting a supportive work environment.
• Managing flexible working requests from initial application through appeal proceedings, ensuring transparency and fairness throughout the process.
• Supporting internal and external audits by preparing documentation, responding to queries, and implementing recommendations as needed.

What you bring:

• Previous experience in Human Resources within either a HR Manager or Business Partner capacity with a Professional Services background would be advantageous.
• Demonstrated expertise in handling complex employee relations matters within large organisations is required.
• Experience working within professional services environments is preferred; however, backgrounds from other sizeable companies will also be considered favourably.
• A proven ability to manage multiple priorities simultaneously while remaining productive and adaptable in performance-driven settings is vital.
• A Bachelor’s degree or higher level of education would be beneficial for this position.
• Strong proficiency in Microsoft Office applications—particularly Word, Excel, and PowerPoint.
• Familiarity with Workday HR systems would be advantageous but not essential.
• Excellent written and verbal communication skills are expected alongside sound judgement when resolving sensitive issues.
• A collaborative approach combined with strong client relationship skills is crucial for building trust both internally and externally.

What sets this company apart:

This organisation stands out as a global force in management consulting thanks to its unwavering dedication to excellence, inclusivity, and professional growth. Employees benefit from being part of an international network that values knowledge sharing across borders while fostering local connections within each office. The company’s hybrid working model supports flexibility without compromising collaboration or career progression—enabling staff to enjoy both autonomy and teamwork. Comprehensive training programmes ensure ongoing development at every stage of your journey here; whether you’re refining technical skills or expanding leadership capabilities, there are ample opportunities for advancement. The culture emphasises respect, open communication, and mutual support—qualities reflected in every aspect of daily life. By joining this team, you become part of an environment where your contributions matter deeply—and where your wellbeing is prioritised alongside business success.

What's next:

If you are ready to take the next step in your human capital career within a world-class consulting environment that values your expertise and supports your growth ambitions, we encourage you to apply now!