Role: eCommerce Account Manager (FMCG)
Salary: 35-55k, d.o.e
Location: Manchester city centre
We are partnering with a well established FMCG organisation to appoint an eCommerce Account Manager to help accelerate performance across online retail channels. This role will sit within the commercial function and will be responsible for unlocking growth through strong retailer partnerships, effective online execution, and continuous optimisation of the digital shelf.
The successful candidate will take a hands-on approach to managing online accounts, balancing strategic planning with day-to-day trading activity. You will play a key role in shaping how the brand shows up online, using insight, data and collaboration to drive commercially sustainable results.
The Role
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Own the commercial performance of selected online retail partners, with accountability for sales delivery and margin outcomes
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Build and maintain effective trading relationships, influencing plans and priorities across digital platforms
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Translate commercial objectives into clear online activation plans and ensure they are delivered at pace
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Identify opportunities to improve visibility, conversion and shopper experience across retailer websites
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Use performance data to diagnose issues, track progress and inform future actions
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Act as the central link between sales, marketing and supply chain to ensure joined-up execution
What You'll Bring
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Proven experience working in eCommerce, online sales or FMCG account management
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A solid understanding of how online retailers operate and how shoppers behave in digital environments
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Confidence working with data, drawing insight from performance metrics and making informed recommendations
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A structured, organised approach with the ability to juggle multiple priorities
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Strong communication skills and the credibility to influence both internal teams and external partners
Personal Attributes
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Commercially minded, with a clear focus on value creation and growth
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Comfortable operating in a fast-moving, evolving environment
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Proactive and accountable, with a strong bias toward action
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Collaborative in style, with the ability to work effectively across functions
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Curious, adaptable and motivated to continually improve performance
This opportunity offers meaningful ownership, exposure to senior stakeholders, and the chance to shape how a consumer brand performs in the online channel within a competitive FMCG landscape.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
eCommerce Account Manager in Manchester employer: Robert Walters Careers
Join a leading organisation in Walsall that values its employees and fosters a collaborative work culture. As a Group Financial Controller, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a significant impact on the company's financial strategy. With a commitment to compliance and efficiency, this role offers a rewarding environment where your expertise will be recognised and appreciated.
