At a Glance
- Tasks: Provide L1/L2 support for trading applications and troubleshoot production issues.
- Company: Join a fast-paced, globally connected technology environment.
- Benefits: Competitive salary, dynamic work culture, and opportunities for growth.
- Other info: Work in a supportive environment with excellent career advancement opportunities.
- Why this job: Make a real impact in the trading world while collaborating with global teams.
- Qualifications: Experience in trading applications and strong troubleshooting skills required.
The predicted salary is between 56700 - 69300 £ per year.
A strong opportunity for experienced Trading Application Support experts to join a fast-paced, globally connected FO technology environment.
These roles sit within a global OMS/EMS support team, providing critical L1/L2 support across international trading markets.
You'll work closely with front-office trading desks, brokers, exchanges and infrastructure teams, supporting High/Low Touch Cash Equities, Swaps and F&O.
What you'll do
- Provide L1/L2 support for OMS/EMS and electronic trading applications.
- Support daily trading activity across Cash Equities, Swaps and F&O.
- Monitor application health, connectivity and trading/order flow.
- Troubleshoot production issues affecting traders, clients, brokers and exchanges.
- Work with infrastructure and network teams to establish and troubleshoot exchange and broker connectivity.
- Coordinate with global Application Support teams across Pune, the US and Australia.
- Manage incidents, perform root cause analysis and contribute to post-incident reviews.
- Maintain operational procedures, support documentation and knowledge repositories.
- Identify opportunities for automation and continuous service improvement.
What you'll bring
- Strong experience supporting OMS/EMS or Electronic Trading applications.
- Previous experience within an Investment Banking, Brokerage or Capital Markets environment.
- Good understanding of electronic order flow and trading workflows.
- Experience with FIX connectivity, broker connectivity and/or exchange connectivity.
- Knowledge of Cash Equities and ideally exposure to Swaps and/or Futures & Options.
- Strong production troubleshooting and incident management experience.
- Comfortable interacting directly with traders and other front-office stakeholders.
- Able to work effectively within a global, follow-the-sun support environment.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Trading Application/ Production Support Manager (EMEA) - FIX in London employer: Robert Walters Careers
Join a leading organisation in Walsall that values its employees and fosters a collaborative work culture. As a Group Financial Controller, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a significant impact on the company's financial strategy. With a commitment to compliance and efficiency, this role offers a rewarding environment where your expertise will be recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Application/ Production Support Manager (EMEA) - FIX in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Robert Walters Careers. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Robert Walters Careers.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Robert Walters Careers. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Trading Application/ Production Support Manager (EMEA) - FIX in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Robert Walters Careers and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Robert Walters Careers how you can be a team player!
How to prepare for a job interview at Robert Walters Careers
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Robert Walters Careers.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Robert Walters Careers's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
