Group Head of HR Shared Services - contract to perm

Group Head of HR Shared Services - contract to perm

Full-Time No working from home possible
Robert Walters Careers

Are you an experienced HR Operations and Shared Services leader who thrives on driving transformation whilst leading high-performing global teams

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

We are partnering with a leading international professional services organisation to appoint a Group Head of HR Shared Services on a contract to perm.

London based - hybrid 1-2 days in office a week

Β£120000 - Β£130000

This is a high-profile leadership opportunity offering the chance to shape and modernise a global HR service delivery model while leading a significant transformation agenda.

Reporting directly to the Chief People Officer, you will lead a global HR Shared Services function operating across multiple international service hubs. You will be responsible for both the day-to-day effectiveness of HR service delivery and the strategic transformation of HR operations, processes, technology and payroll services.

This role combines operational leadership, change management and strategic planning, making it ideal for a senior leader who can balance business transformation with service excellence.

Key Responsibilities

  • Lead a global HR Shared Services function, delivering efficient, accurate and customer-focused HR support across the employee lifecycle.
  • Develop, mentor and inspire regional Shared Services leaders and teams across multiple international locations.
  • Drive the transformation of HR service delivery through process standardisation, simplification and operational excellence initiatives.
  • Establish and optimise global service standards, governance frameworks, KPIs and SLAs.
  • Lead the implementation of best-practice service management, case management and self-service solutions.
  • Partner with HR, Finance, Technology, Legal and Operations teams to enhance service delivery and employee experience.
  • Support the evolution of global payroll operations, including operating model improvements, governance and supplier management.
  • Drive continuous improvement, automation and technology-enabled efficiencies across the HR function. xgikmsk
  • Build strong relationships with executive stakeholders and act as a trusted advisor on operational and transformation initiatives.

Experience

We are seeking a commercially minded and hands-on leader who can operate strategically whilst remaining close...

Group Head of HR Shared Services - contract to perm employer: Robert Walters Careers

Join a leading organisation in Walsall that values its employees and fosters a collaborative work culture. As a Group Financial Controller, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a significant impact on the company's financial strategy. With a commitment to compliance and efficiency, this role offers a rewarding environment where your expertise will be recognised and appreciated.

Robert Walters Careers

Contact Details:

Robert Walters Careers Recruitment Team