Robert Walters is working in partnership with a leading technology services business. They are market leaders in providing bespoke services and solutions within specialist sectors across the UK.
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Due to continued growth, they are keen to appoint an experienced Head of IT to be based out of the West Midlands offices on a hybrid basis, paying a salary range of £90,000 to £110,000 plus bonus and benefits.
Head of IT: Duties
- IT Strategy & Leadership: Develop and execute IT strategy aligned with business goals; provide leadership for cloud services, infrastructure, and security initiatives.
- Team Management: Lead and mentor technical teams, including service desk staff; ensure effective handling of incidents and tickets.
- Corporate IT Operations: Oversee day-to-day IT operations, manage budgets, and ensure system performance and scalability.
- Incident Management: Act as Incident Manager during disruptions; establish processes for response, resolution tracking, and root cause analysis.
- IT Security: Implement robust security policies (ISO27001), monitor cybersecurity risks, and ensure GDPR compliance.
- Networking & Infrastructure: Manage network design, implementation, and maintenance; optimize cloud services (Azure preferred) and hybrid infrastructure.
- Vendor Management: Negotiate contracts with vendors and third-party providers; monitor performance against SLAs.
- Development & Applications (Desirable): Collaborate on SaaS applications or internal software projects to support business needs.
Head of IT: Experience
- Proven experience in a Microsoft 365-centric environment (Exchange Online, SharePoint Online, Teams).
- Strong knowledge of networking protocols, cloud services (Azure preferred), and infrastructure management.
- Demonstrated ability to lead technical teams effectively in high-pressure environments.
- In-depth understanding of IT security operations (ISO27001) and GDPR compliance. xgikmsk
- Track record in incident management using ticketing systems (e.g., ServiceNow).
- Experience managing vendor r...
Head of IT in Birmingham employer: Robert Walters Careers
Join a leading organisation in Walsall that values its employees and fosters a collaborative work culture. As a Group Financial Controller, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a significant impact on the company's financial strategy. With a commitment to compliance and efficiency, this role offers a rewarding environment where your expertise will be recognised and appreciated.
