Admin
Salary: Up to £32,000 DOE
Location: Manchester City Centre - Northern Quarter
Working Pattern: Fully Office Based
Hours: 40 hours per week - flexible start time between 08:30 and 09:30
An exciting opportunity has arisen for an experienced Admin to join a fast-growing business based in Manchester's Northern Quarter. This is a varied role sitting at the heart of the sales operation, supporting the management of customer accounts and ensuring orders move smoothly from initial booking through to delivery and invoicing.
Job Spec:
Managing the order book for assigned customer accounts
Processing new orders, amendments, call-offs and cancellations
Ensuring prices, quantities and delivery dates are accurate and up to date
Tracking orders from initial booking through to despatch and invoicing
Monitoring stock availability and agreed delivery timelines
Identifying shortages, delays or potential issues and escalating these quickly
Responding to customer and internal queries regarding orders, stock and deliveries
Working closely with Sales, Logistics, Warehouse and Finance teams
Providing regular updates on order status and outstanding actions
Maintaining accurate information within the ERP/order management system
Supporting additional accounts during busy periods and holidays
Identifying opportunities to improve processes and reduce errors
Person Spec:
Previous experience within sales administration, sales operations, order management, wholesale administration or a similar role
Experience managing customer orders from initial processing through to delivery
Strong Excel skills and confidence working with data
Excellent attention to detail and accuracy
Strong organisation skills with the ability to manage multiple priorities
Confident written and verbal communication skills
A proactive approach to identifying and resolving issues
Comfortable working across different departments in a fast-paced environment
Good commercial awareness and a strong customer-focused approach
If you have experience within sales support, orde...
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