At a Glance
- Tasks: Manage a portfolio of commercial properties and ensure client satisfaction.
- Company: Independent property management firm with over 60 years of experience in London.
- Benefits: Competitive salary, professional development support, generous leave, and health benefits.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and grow your skills in property management while making a real impact.
- Qualifications: 2-3 years of commercial property management experience and strong client relationship skills.
The predicted salary is between 37000 - 46000 € per year.
Robert Irving Burns has managed commercial and residential property in central London for over 60 years. We are an independent firm with a loyal client base ranging from private individuals to financial institutions and publicly quoted companies.
We are looking for a Commercial Property Manager to take ownership of an allocated portfolio of commercial and mixed-use properties across central London. This is a full-time, office-based role. You will report to the Associate Director of Property Management and be supported by a dedicated reactive maintenance and facilities team.
Your new Job
You will be responsible for looking after an allocated portfolio of properties consisting of predominantly commercial properties and a selection of mixed-use properties. You will be part of a team of Property Managers assisted by Reactive Maintenance and Facilities Co-Ordinators and will report to the Associate Director of Property Management. This is an exciting role which will allow learning and developing your knowledge and skills.
The role will include:
- Serving as the primary point of contact for clients, tenants, and leaseholders
- Managing all Landlord & Tenant critical dates and events via CRM
- Overseeing rent collection and service charge demands, working with Client Accountants and the Credit Control team
- Preparing annual service charge budgets and assisting with reconciliations
- Co-ordinating reactive maintenance reported through our dedicated reporting portal Fixflo, working with the facilities team through to resolution
- Maintaining accurate PPM and compliance records across Tramps and Fixflo
- Ensuring all properties remain compliant with health and safety legislation
- Managing insurance requirements and renewals across the portfolio
- Overseeing major works projects and managing Section 20 consultation processes
- Conducting regular property inspections and preparing written reports for clients, including review of contractors' works
What you will need
Essential:
- 2–3 years' experience managing commercial properties
- Working knowledge of landlord and tenant legislation, lease obligations, and service charge processes
- Confident managing client relationships directly and professionally
- Competent in Excel, Word, and Outlook
Desirable:
- RICS or IWFM qualification, or actively working towards one
- Experience with Tramps property management software
- Familiarity with Fixflo or a similar maintenance platform
What you will get in return
£37,000–£46,000 depending on experience, plus:
- Training loan up to £1,500/year, covering professional development, exam fees, and membership costs
- 25 days annual leave plus bank holidays
- Occupational sick pay of up to 15 days, service-dependent
- Health cash plan, GP visits, physiotherapy, and medical expenses
- Employee Assistance Programme, confidential support for personal and work-related matters
- Free pension guidance and financial advice
- 4% employer pension contribution, starting after three months
- Eye care vouchers, free eye test and contribution towards prescription eyewear for screen users
- Perks at Work discount scheme - dining, cinema, retail, and more
- Annual flu vaccination
As a business, we are driven to develop and improve our people in-line with our CLEAR ethos. To apply, please send your CV and a covering letter. All offers are subject to satisfactory pre-employment checks.
Property Manager in London employer: Robert Irving Burns
Robert Irving Burns is an exceptional employer, offering a supportive work environment in the heart of central London, where you can thrive as a Property Manager. With a commitment to employee development through training loans and a comprehensive benefits package, including generous annual leave and health support, we foster a culture that values growth and well-being. Join us to be part of a dedicated team that prioritises client relationships and professional excellence in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work in property management. Include case studies, reports, and any successful projects you've managed. This will give you an edge during interviews and help you stand out.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on common questions related to property management and your experience. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight how your experience aligns with the role of Commercial Property Manager.
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience managing commercial properties and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your experience aligns with our needs. Keep it professional but let your personality come through.
Showcase Relevant Experience:When detailing your experience, focus on specific achievements in property management. Whether it's successful rent collection or managing client relationships, we love to see concrete examples of your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Robert Irving Burns
✨Know Your Portfolio
Before the interview, take some time to research the types of commercial and mixed-use properties that Robert Irving Burns manages. Familiarise yourself with common challenges in property management and think about how your experience aligns with their portfolio. This will show that you're genuinely interested and prepared.
✨Brush Up on Legislation
Make sure you have a solid understanding of landlord and tenant legislation, as well as service charge processes. Be ready to discuss how you've navigated these areas in your previous roles. This knowledge is crucial for the role and will demonstrate your expertise.
✨Showcase Your Client Management Skills
Since you'll be the primary point of contact for clients, it's important to highlight your experience in managing client relationships. Prepare examples of how you've successfully handled client interactions, resolved issues, or improved client satisfaction in the past.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if this is the right fit for you.
