Commercial/Block Property Manager

Based in central London and with 60+ years working with the finest properties in prime locations, RIB is seeking a Commercial/Block Property Manager to join the Commercial Property Management team.

In your new job as Commercial/Block Property Manager, you will be working for a company that has developed and maintained an enviable reputation as central London’s premier commercial and residential property company.

Robert Irving Burns works with a loyal client base, from individuals to financial institutions and private and publicly quoted companies. Our multi-disciplined teams of London based property professionals offer a thorough knowledge of the central London sales, rental, property management and investment markets as well as painting an accurate picture of current and future trends.

Your new Job

As a Commercial/Block Property Manager you will be responsible for looking after an allocated portfolio of properties consisting of both commercial and block management properties. You will be part of a team of Property Managers assisted by Reactive Maintenance and Facilities Co-Ordinators and will report to the Associate Director of Property Management. This is an exciting role which will give an opportunity to learn and develop your knowledge and skills. Offering possibilities for training, development and progression within a multi disciplined long established Property Company.

Responsibilities of the role:

The role will include:

• Being the main point of contact for clients, leaseholders and tenants, addressing their queries/requests in a timely and professional manner
• Pro‑active management of all key L&T events and critical date management of events on our CRM
• Overseeing the rent collection & service charge demand process, liaising with Client Accountants and Credit Controller
• Preparing annual service charge Budgets for allocated properties and reviewing and assisting in reconciling service charge receipts and expenses accounts
• Overseeing Reactive Maintenance issues raised by tenants through our dedicated reporting portal (Fixflo), liaising with the reactive maintenance & facilities administrator to progress issues to completion
• Oversee Major works projects and manage the section 20 process
• Ensuring that all properties remain compliant with H&S regulations and BSA Legislation
• Reviewing Insurance requirements for the properties and ensuring renewals are completed in a timely manner to protect clients position
• Updating and maintaining all records on our CRMs (Tramps/Fixflo) for PPM & Compliance, liaising with the Facilities & Compliance team for accurate record keeping and remedial work instructions
• Carry out property inspections for your allocated properties, preparing inspection feedback reports for clients and reviewing contractors works

What you will need to succeed:

• A minimum 2-3 years’ experience as a Commercial or Block Property Manager;
• Excellent written and verbal communication skills.
• Able to act professionally at all times
• Ability to build and maintain strong client relationships
• Good work ethic and ability to maintain strict confidentiality
• Good planning, organising and budgetary management skills
• Ability to work on your own initiative
• To be a team player and have an enthusiastic and positive outlook
• Good knowledge of Microsoft Software packages (Word, Excel, Outlook);
• Possess RICS, IFM or equivalent industry recognised qualification
• Experience working with TRAMPS or similar platform
• Experience working with Fixflo or similar maintenance reporting platform

What you’ll get in return

• Training Loan: The loan up to £1,500 per year for the work related training, professional membership and exam costs.
• Holidays: 25 days + Bank holidays.
• Occupational sick pay: up to 15 days based on length of service;
• Health Cash Plan: Claim back cash for various health expenses incurred such as Physio, medical test, GP, etc
• Employee Assistance Programme.
• Pension Advise: You will have the access to a free financial advice or guidance related to your pension options.
• Employer Pension Contribution: 4% of the basic salary which will start 3 months after the commencement date.
• Eye Care Vouchers: Access to a free eye test and provide occupational eyewear (DSE) aimed at aiding staff who may need prescription spectacles for use at work.
• Perks at Work: Access to various discounts such are Dining out card, 2 for 1 cinema tickets etc.
• Flu Jabs: Access to free flu jabs each year to prepare for winter season.

As a business, we are driven to develop and improve our people and improve our people in‑line with our CLEAR ethos.

If you think this role could be for you, please send your CV along with a covering letter.