Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts and ensure exceptional service while juggling multiple projects.
- Company: Join a dynamic team in Basingstoke focused on top-tier branding solutions.
- Benefits: Enjoy a fast-paced work environment with opportunities for growth and development.
- Why this job: Be the go-to person for clients and make a real impact in their projects.
- Qualifications: Experience in customer service and project management is essential.
- Other info: Ideal for detail-oriented individuals who thrive under pressure.
About the Role: Are you a meticulous, super-organised customer service pro with the knack for handling multiple projects like a champ? If you thrive in a fast-paced environment and are ready to bring your expertise to a new team, our client wants to meet you! Our client is looking for an experienced Internal Account Manager to join their dynamic team in Basingstoke. In this role, you'll be the go-to contact for our clients, ensuring they receive exceptional customer service and top-tier branding solutions. Your ability to balance multiple projects, stay detail-focused, and tackle challenges with confidence will be key to your success. What You'll Need: * An appreciation for keeping clients informed at all times and keeping records up to date. * Grit, forward thinking and resourcefulness towards always finding a solution. Your Key Responsibilities: * Prepare accurate and timely customer estimates * Create detailed works orders for production to follow * Translate project briefs into actionable internal work orders * Serve as the bridge between the customer and production teams * Owning projects from start to finish and keeping clients updated What We're Looking For: * Proven experience in customer service and project management * Strong communication and interpersonal skills * The ability to work independently and manage your time efficiently * Excellent organisational skills with a keen eye for detail * Experience with MIS & CRM systems * A problem-solving mindset We live by our core values: Fun, Improving, Respectful, Resourceful, and Empowering. If you're a driven, organised individual with a passion for customer service and project management, we’d love to hear from you
Internal Account Manager employer: Robert Hurst Limited
Contact Detail:
Robert Hurst Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarize yourself with the company's client base and their specific needs. Understanding who you will be working with can help you tailor your approach during the interview and demonstrate your proactive attitude.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to manage multiple projects simultaneously. Highlighting your organizational skills and how you kept clients informed will resonate well with the hiring team.
✨Tip Number 3
Research common challenges faced in account management roles and think about how you would address them. Being able to discuss potential solutions during your conversation will show your resourcefulness and forward-thinking mindset.
✨Tip Number 4
Demonstrate your communication skills by preparing thoughtful questions to ask during the interview. This not only shows your interest in the role but also your understanding of the importance of clear communication in account management.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and project management. Use specific examples that demonstrate your ability to handle multiple projects and maintain exceptional client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your organisational skills and ability to keep clients informed.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed projects or provided customer service. Highlight any achievements that demonstrate your resourcefulness and problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Robert Hurst Limited
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, be prepared to discuss specific examples of how you've managed multiple projects simultaneously. Highlight any tools or methods you use to stay organised and ensure nothing falls through the cracks.
✨Demonstrate Customer Service Expertise
Prepare to share experiences where you provided exceptional customer service. Discuss how you kept clients informed and how you handled any challenges that arose, showcasing your ability to maintain strong client relationships.
✨Emphasize Problem-Solving Abilities
The job description mentions grit and resourcefulness. Be ready to talk about situations where you faced obstacles and how you creatively found solutions. This will demonstrate your proactive approach and determination.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can bridge the gap between clients and production teams.
