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- Tasks: Lead a dynamic team in managing contracts and driving business growth.
- Company: Join a forward-thinking company in Romford with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by building strong client relationships and leading a talented team.
- Qualifications: Experience in contract management and strong leadership skills required.
- Other info: Enjoy a collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About: We are recruiting a Contracts Manager for our client in Romford. The successful candidate will oversee the contract service and aftercare division, managing departmental staff and providing strategic leadership. The role also involves driving business growth by building new client relationships and strengthening existing ones.
Specific Duties and Responsibilities:
- Oversee all departmental operations and lead the aftercare and contract services division, including internal teams, technicians, and subcontractors.
- Manage customer escalations, deliver timely resolutions, and maintain strong client relationships.
- Recruit, develop, and manage staff, setting measurable goals and ensuring accountability.
- Drive departmental performance, growth, expansion, and P&L ownership.
- Maintain operating procedures, identify improvements, and implement corrective actions.
- Review and optimise systems, processes, and software to improve efficiency and support business growth.
- Oversee site scoping, surveys, and costing for new and existing opportunities.
- Ensure compliance with company standards, contractual requirements, and Health & Safety regulations.
- Foster a strong team culture through clear communication, regular meetings, and ongoing training.
- Allocate resources effectively and monitor performance against internal (ESG) and external (client) KPIs and SLAs.
- Ensure adherence to client-specific procedures across the team and supply chain.
- Meet regularly with client stakeholders to strengthen relationships and grow existing accounts.
- Lead internal performance management and client engagement.
- Produce monthly cost reports, KPI assessments, and operational/commercial reports for directors.
- Complete client reports and attend reviews as required.
- Perform any additional duties appropriate to the role.
Contracts Manager in London employer: ROBERT HURST GROUP LTD
Contact Detail:
ROBERT HURST GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk in feeling confident and ready to show them why you’re the perfect fit for the Contracts Manager role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them of your great chat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Contracts Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in managing teams, driving business growth, and maintaining client relationships. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've overseen operations or improved processes in previous positions. We love a good story!
Showcase Your Leadership Skills: As a Contracts Manager, leadership is key. In your application, emphasise your experience in recruiting, developing, and managing staff. We want to know how you've fostered a strong team culture and driven performance in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at ROBERT HURST GROUP LTD
✨Know Your Contracts Inside Out
Make sure you’re well-versed in contract management principles and the specific requirements of the role. Brush up on relevant laws, compliance standards, and best practices in contract negotiation and management. This will show your potential employer that you’re not just familiar with the basics but are ready to take charge.
✨Demonstrate Leadership Skills
As a Contracts Manager, you'll be leading teams and managing staff. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or driven performance improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Showcase Your Client Relationship Management
Building and maintaining client relationships is key in this role. Be ready to discuss your experience in managing client expectations, handling escalations, and fostering long-term partnerships. Share specific instances where you’ve turned a challenging situation into a positive outcome for both the client and your team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company’s culture, their approach to contract management, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
