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For Companies At a Glance
- Tasks: Lead contract services, manage teams, and drive business growth through client relationships.
- Company: Dynamic company in Romford focused on strategic leadership and team culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by overseeing operations and fostering strong client connections.
- Qualifications: Experience in contract management and strong leadership skills required.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About: We are recruiting a Contracts Manager for our client in Romford. The successful candidate will oversee the contract service and aftercare division, managing departmental staff and providing strategic leadership. The role also involves driving business growth by building new client relationships and strengthening existing ones.
Specific Duties and Responsibilities:
- Oversee all departmental operations and lead the aftercare and contract services division, including internal teams, technicians, and subcontractors.
- Manage customer escalations, deliver timely resolutions, and maintain strong client relationships.
- Recruit, develop, and manage staff, setting measurable goals and ensuring accountability.
- Drive departmental performance, growth, expansion, and P&L ownership.
- Maintain operating procedures, identify improvements, and implement corrective actions.
- Review and optimise systems, processes, and software to improve efficiency and support business growth.
- Oversee site scoping, surveys, and costing for new and existing opportunities.
- Ensure compliance with company standards, contractual requirements, and Health & Safety regulations.
- Foster a strong team culture through clear communication, regular meetings, and ongoing training.
- Allocate resources effectively and monitor performance against internal (ESG) and external (client) KPIs and SLAs.
- Ensure adherence to client-specific procedures across the team and supply chain.
- Meet regularly with client stakeholders to strengthen relationships and grow existing accounts.
- Lead internal performance management and client engagement.
- Produce monthly cost reports, KPI assessments, and operational/commercial reports for directors.
- Complete client reports and attend reviews as required.
- Perform any additional duties appropriate to the role.
Locations
Contracts Manager in London, Romford employer: ROBERT HURST GROUP LTD
Contact Detail:
ROBERT HURST GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in London, Romford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with someone about the role, highlight your experience in managing contracts and leading teams. Share specific examples of how you've driven growth and improved processes – this will make you stand out!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their values and challenges, and think about how you can contribute to their success. Tailor your responses to show you’re not just a fit for the role, but for their culture too.
✨Tip Number 4
Don’t forget to follow up! After an interview or meeting, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Contracts Manager in London, Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in managing teams, driving business growth, and maintaining client relationships. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've overseen operations or improved processes in previous positions. We love a good story!
Showcase Your Leadership Skills: As a Contracts Manager, leadership is key. In your application, emphasise your experience in recruiting, developing, and managing staff. We want to know how you've fostered a strong team culture and driven performance in your past roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at ROBERT HURST GROUP LTD
✨Know Your Contracts Inside Out
Make sure you’re well-versed in contract management principles and the specific requirements of the role. Brush up on relevant laws, compliance standards, and best practices in contract negotiation and management. This will show your potential employer that you’re not just familiar with the basics but are ready to take charge.
✨Demonstrate Leadership Skills
As a Contracts Manager, you'll be leading teams and managing staff. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or driven performance improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Showcase Your Client Relationship Management
Building and maintaining strong client relationships is key in this role. Be ready to discuss your experience in managing client escalations and delivering timely resolutions. Share specific examples of how you’ve strengthened client relationships and contributed to business growth in previous positions.
✨Prepare for Performance Metrics Discussion
Understand the importance of KPIs and SLAs in the context of contract management. Be prepared to discuss how you’ve monitored performance against these metrics in the past and any strategies you’ve implemented to improve efficiency and drive departmental growth. This will demonstrate your analytical skills and commitment to achieving results.
