At a Glance
- Tasks: Lead a regional portfolio, driving customer excellence and operational performance.
- Company: Well-known client offering hybrid working and competitive salary.
- Benefits: Up to £130k salary, 25% bonus, car allowance, and flexible working.
- Other info: Dynamic role with opportunities for career development and continuous improvement.
- Why this job: Make a real impact by leading high-performing teams and driving sustainable growth.
- Qualifications: Proven leadership experience in Facilities Management or similar environments.
The predicted salary is between 120000 - 130000 £ per year.
Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance!
This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.
Key Details:- Salary: £120k - £130k + 25% bonus + car allowance
- Location: Flexible based on local office - Stoke or Bolton ideally
- Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote)
- Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.
- Manage and support a team of senior account leaders, driving accountability, engagement and high performance.
- Develop and implement strategic account plans aligned to both customer objectives and wider business goals.
- Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.
- Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.
- Translate customer needs and business insights into effective service solutions and operational strategies.
- Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.
- Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.
- Drive service excellence through effective management of contractual obligations, SLAs and KPIs.
- Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.
- Promote a strong culture of safety, compliance and governance across all operations.
- Develop future talent through succession planning, coaching and leadership development initiatives.
- Foster a culture of collaboration, accountability and high employee engagement throughout the region.
- Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.
- Strong background in strategic account management, customer relationship development and consultative sales.
- Experience operating within large, complex matrix organisations with multiple stakeholders.
- Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.
- Strong understanding of SLA management, KPI reporting and operational performance improvement.
- Experience overseeing Hard Services within critical or highly regulated environments.
- Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.
- Excellent stakeholder management, communication and influencing skills.
- Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.
- A natural leader who inspires, develops and motivates others to achieve outstanding results.
- Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.
- Proficient in Microsoft Office and business reporting tools.
- Committed to driving continuous improvement, innovation and customer excellence.
Regional Director in Stafford employer: Robert Half
As a Regional Director at our esteemed organisation, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary package, including a generous bonus and car allowance, alongside the flexibility of hybrid working, we empower our leaders to drive operational excellence while fostering strong customer relationships. Join us in Stoke, where your leadership will not only shape the future of our regional portfolio but also contribute to a collaborative environment that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director in Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Regional Director role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. We want you to walk in there feeling confident and ready to show how you can drive customer excellence and operational performance.
✨Tip Number 3
Practice your pitch! You need to be able to articulate your experience in leading high-performing teams and managing P&L effectively. We suggest doing mock interviews with friends or mentors to refine your delivery.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We’re all about building strong relationships, so show them you’re genuinely interested in the role.
We think you need these skills to ace Regional Director in Stafford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional Director role. Highlight your leadership experience, strategic account management, and any relevant achievements that showcase your ability to drive customer excellence and operational performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, managed budgets, and built strong customer relationships in the past.
Showcase Your Leadership Style:As a Regional Director, your leadership style is crucial. In your application, give us a glimpse into how you inspire and develop high-performing teams. We want to see how you foster collaboration and accountability within your teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Robert Half
✨Know Your Numbers
As a Regional Director, you'll be expected to manage budgets and P&L performance. Brush up on your financial metrics and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of how your decisions positively impacted financial outcomes.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so be prepared to talk about your experience leading high-performing teams. Share stories that highlight your ability to inspire and develop others, and how you’ve fostered a culture of accountability and engagement within your teams.
✨Understand the Customer Landscape
You’ll need to build strong relationships with senior stakeholders, so do your homework on the company’s key accounts and their objectives. Be ready to discuss how you can translate customer needs into effective service solutions and operational strategies that drive success.
✨Emphasise Continuous Improvement
The interviewers will want to know how you approach service excellence and operational performance improvement. Prepare to discuss specific initiatives you've led that enhanced service delivery and customer satisfaction, showcasing your commitment to driving continuous improvement.
