Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales teams and customers across EMEA with top-notch service and coordination.
- Company: Join a leading global operations manufacturer based in vibrant west London.
- Benefits: Enjoy hybrid working, wellness programs, and a competitive salary with bonuses.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers growth opportunities.
- Qualifications: Bachelor's degree preferred; 10 years experience and SAP proficiency required.
- Other info: Fluency in English and another European language is a must.
The predicted salary is between 36000 - 60000 £ per year.
Robert Half is partnering with a leading global operations manufacturer in west London to find a talented and driven Sales Operations Specialist.
The Sales Operations Specialist is responsible for providing customer service and commercial sales support to client accounts in the EMEA region (defined as Europe, Middle East, Africa, India and Brazil) to meet business objectives and maximize customer satisfaction. This responsibility includes frequent and direct customer contact, cross-functional coordination within the company, and timely communications to deliver world class customer service.
Responsibilities:
- Maintaining a strong commercial relationship with customers (both internal & external)
- Coordinating flow of all necessary information between sales representatives, agents, credit management, SIOP team, production planning, shipping and customers
- Managing communication with credit department to determine customer credit worthiness
- Completing internal control documents (credit requests, trial and sample requests, sales agreements, etc.)
- Coordinating with Sales and Mill Representatives to provide accurate and prompt detail of customer specification requirements
- Assisting sales offices with order entry procedures
Requirements:
- Bachelors Degree or equivalent preferred
- Minimum of 10 years experience (multi-national preferred)
- Proficiency in SAP (SAP Hana & SAP R3 preferred)
- Knowledge of sales and marketing practices
- Fluency in English and one other European language (French, German, Spanish, etc.)
Benefits:
- Comprehensive benefit package (competitive salary and bonus)
- Hybrid working
- Wellness program
- Pension contributions
- Extensive training program and internal promotion opportunities
Sales Operations Specialist employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Specialist
✨Tip Number 1
Familiarise yourself with SAP systems, especially SAP Hana and SAP R3, as proficiency in these tools is crucial for the Sales Operations Specialist role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Brush up on your knowledge of sales and marketing practices, particularly in a multi-national context. Understanding the nuances of different markets in the EMEA region will help you stand out as a candidate who can effectively support diverse client accounts.
✨Tip Number 3
Since the role involves maintaining strong commercial relationships, practice your communication skills. Engage in role-playing scenarios or mock interviews to refine how you would handle customer interactions and cross-functional coordination within the company.
✨Tip Number 4
If you speak another European language, make sure to highlight this during your networking efforts. Connect with professionals in the industry through platforms like LinkedIn, and mention your language skills to showcase your ability to engage with a broader range of clients.
We think you need these skills to ace Sales Operations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sales Operations Specialist position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer service and sales support, particularly in a multi-national environment. Mention any specific achievements or projects that demonstrate your ability to manage customer relationships effectively.
Showcase Technical Skills: Since proficiency in SAP is preferred, make sure to mention your experience with SAP Hana and SAP R3 if applicable. Provide examples of how you have used these systems in previous roles to enhance operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a perfect fit. Use specific examples to illustrate your skills in communication and coordination across teams.
How to prepare for a job interview at Robert Half
✨Know Your SAP
Since proficiency in SAP is a key requirement for the Sales Operations Specialist role, make sure you brush up on your SAP skills. Be prepared to discuss your experience with SAP Hana and SAP R3, and how you've used these tools to enhance sales operations in previous roles.
✨Demonstrate Customer Service Skills
This role involves maintaining strong commercial relationships with customers. Prepare examples of how you've successfully managed customer interactions in the past, particularly in challenging situations. Highlight your ability to communicate effectively and resolve issues promptly.
✨Showcase Your Multilingual Abilities
Fluency in English and another European language is essential. Be ready to demonstrate your language skills during the interview, whether through conversation or by discussing how you've used your language abilities in a professional context.
✨Understand Cross-Functional Coordination
The role requires coordination between various departments. Familiarise yourself with how different teams interact within a sales operation context. Be prepared to discuss your experience in cross-functional collaboration and how it has contributed to achieving business objectives.
