At a Glance
- Tasks: Lead a billing team and manage complex billing processes in a growing healthcare organisation.
- Company: Join a fast-growing private healthcare organisation with a collaborative culture.
- Benefits: Competitive salary, career progression, autonomy, and a supportive leadership team.
- Other info: Opportunity for genuine career advancement and influence operational improvements.
- Why this job: Shape billing processes and make a real impact in a pivotal growth stage.
- Qualifications: Experience in private healthcare billing and strong leadership potential required.
The predicted salary is between 40500 - 49500 £ per year.
The Company
Robert Half is delighted to be partnering with a fast-growing, private healthcare organisation as they continue to expand their network of consultant-led clinics across the UK. This is an exciting opportunity to join a business at a pivotal stage of growth, where you'll have the chance to shape and develop a centralised billing function while building your own leadership career. If you have experience in private healthcare billing, patient accounts, or Private Medical Insurance (PMI) and are looking for a role that offers genuine progression, this could be the perfect next step.
The Role
This is a hands-on leadership role that combines operational billing with people management. Initially, you'll work alongside the billing team, taking ownership of complex billing activity while leading and developing a small team of Finance Assistants. As the business grows, you'll play a key role in building scalable processes and expanding the team. You'll be responsible for ensuring accurate and timely billing for insured and self-pay patients, improving processes, and helping standardise billing across multiple clinic locations.
Key Responsibilities
- Lead, coach and develop a team of Finance Assistants.
- Manage the end-to-end billing process for insured and self-pay patients.
- Oversee credit control and support cash collection activities.
- Handle complex billing queries and insurer-related issues.
- Develop and document robust billing processes that can be rolled out across new clinic locations.
- Work closely with Finance, Clinical and Operational teams to ensure accurate patient billing.
- Support month-end activities, reporting and continuous process improvement.
- Identify opportunities to improve systems, automation and operational efficiency.
- Play an integral role in supporting the organisation's continued growth and expansion.
About You
We're looking for someone who combines strong operational billing experience with excellent leadership potential. Ideally, you'll have:
- Experience within private healthcare, private hospital, medical practice or clinical billing.
- Strong knowledge of Private Medical Insurance (PMI), insurer billing and/or self-pay patient invoicing.
- Previous experience supervising, mentoring or leading a billing or finance team.
- A proactive approach to process improvement and continuous improvement.
- Strong Excel skills and confidence using finance and patient management systems.
- Experience in using Semble.
- Excellent communication and stakeholder management skills.
- A collaborative, solutions-focused mindset with a desire to improve how things are done.
Candidates from other high-volume billing environments with exposure to complex billing and team leadership will also be considered.
What's on Offer
- Opportunity to join a rapidly growing healthcare organisation.
- Genuine career progression into a larger leadership role as the business expands.
- High level of autonomy and ownership.
- Opportunity to shape billing processes and influence operational improvements.
- Supportive leadership team and collaborative culture.
- Competitive salary and benefits package.
If you're an experienced Billing Team Leader, Patient Accounts Supervisor, Medical Billing Manager, Revenue Team Leader or Accounts Receivable professional with private healthcare or PMI experience and are looking for a role where you can make a real impact, we'd love to hear from you.
Billing Manager in Reading employer: Robert Half
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