Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities
The role
- supporting internal customers with IT requests, managing / updating tickets
- troubleshooting day to day software, hardware and connectivity issues
- setting up computers, mobile devices and software
- escalating complex issues to senior members of the team
- maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently
About you
- excellent written and verbal communication and customer service skills with a friendly and helpful approach
- strong attention to detail and an analytical mindset suited to troubleshooting / fault finding
- familiarity (and ideally hands-on/office experience) with Windows 11, M365, Active Directory, Entra ID, cyber security, general networking
- flexibility and willingness to work in an office based environment, and a valid driving licence for occasional travel to other sites
On offer
Salary of up to £29,000 DOE plus excellent benefits
Robert Half is committed to diversity, equity and inclusion.
#J-18808-Ljbffr
IT Support Technician in Oxford employer: Robert Half
At Robert Half, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an IT Project Manager, you'll have the opportunity to lead transformative projects in a highly regulated environment, supported by a team that values professional growth and development. With competitive benefits and a commitment to employee well-being, we ensure that our team members thrive both personally and professionally in their roles.
