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- Tasks: Welcome members and guests, manage bookings, and enhance member engagement.
- Company: Join a dynamic property business in Milton Keynes with a focus on community.
- Benefits: Earn £13-15 per hour, work part-time, and gain valuable experience.
- Why this job: Be the friendly face of the community and make a real difference.
- Qualifications: 2 years of experience in a similar role and a passion for service.
- Other info: Flexible working environment with opportunities for growth and development.
The predicted salary is between 13 - 15 £ per hour.
Our client is looking to recruit an immediate Community Assistant for a part-time contract. In this role you will be responsible for the following duties:
- Providing a warm, friendly welcome to all members, guests, colleagues and external visitors to the site.
- Consistently deliver a members first service to meet/exceed service KPIs/standards to deliver member satisfaction (ensure a rapid and suitable response to all member queries and requests) and support the delivery of the Member Engagement Programme where needed.
- Responsible for opening/closing (including any security measures) the Front Desk in line with SOPs.
- Encouraging usage of member app and any other associate technology to increase member engagement.
- Managing move in administration for new members in line with SOPs.
- Checking in/out, Day pass and Flex Members.
- Communicate guest and tour arrival to appropriate colleague/member.
- Manage all internal and external/commercial meeting room bookings, ensuring you work closely with SCM on commercial event bookings.
- Help CM maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement.
- Responsible for ordering supplies and incidental for socials and external events.
- Replenishment of stock ordering (with CM) i.e., stock for honesty bar.
- Responsible for uploading all orders and receipts to 'xero' liaising with finance department when needed.
- Monitoring Front Desk email account.
- Respond to all enquiries via email/phone/in person (from members and external parties).
- Notify members of deliveries.
The successful temporary Community Assistant will have at least 2 years experience working within a similar office function. You must be either immediate or on a 1 week notice to be considered for this role. You will work 3 days per week from the office.
This immediate, temporary Community Assistant role will be paying circa £13-15 per hour, depending on experience.
Community Associate in Milton Keynes employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Associate in Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Community Associate, you'll be interacting with members and guests all day. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can deliver that warm, friendly welcome.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what you want to know regarding member engagement and how you can contribute to their goals.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Community Associate in Milton Keynes
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about providing a warm welcome, so show us how you can do that in your writing.
Tailor Your Experience: Make sure to highlight your relevant experience in your application. If you've worked in a similar office function before, give us the details! We love seeing how your past roles have prepared you for this Community Associate position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate brevity, so avoid long-winded sentences. Make it easy for us to see why you’re a great fit for the role by sticking to the key points that matter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Robert Half
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Associate role. Familiarise yourself with the key responsibilities like member engagement and front desk operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing a warm welcome and excellent service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you handled queries or complaints effectively to demonstrate your commitment to member satisfaction.
✨Be Tech-Savvy
The job mentions using a member app and other technologies. Brush up on any relevant tech skills you have, and be ready to discuss how you've used technology to enhance member engagement or streamline processes in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the Member Engagement Programme. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
