At a Glance
- Tasks: Lead the Order to Cash process in a major NetSuite ERP transformation.
- Company: Join a leading UK organisation driving innovative change.
- Benefits: Competitive salary, benefits, and potential for contract extension.
- Other info: Opportunity for career growth in a dynamic project environment.
- Why this job: Shape the future of business processes and make a lasting impact.
- Qualifications: Experience with NetSuite and strong stakeholder management skills required.
The predicted salary is between 63000 - 77000 £ per year.
Are you an experienced Order to Cash professional with strong NetSuite expertise and a passion for improving business processes? We're partnering with a leading UK organisation embarking on a major NetSuite ERP transformation. This is a unique opportunity to play a pivotal role in shaping the future operating model, acting as the business lead for the Order to Cash (O2C) workstream throughout the implementation.
As the Business Process Owner, you'll be the key decision-maker for your function, ensuring the solution is designed, tested and delivered in line with business requirements while driving user adoption and operational excellence.
The Role
Working closely with the Programme Director, implementation partner and cross-functional stakeholders, you will take ownership of the end-to-end Order to Cash process, from solution design through to go-live and post-implementation support. Key responsibilities will include:
- Acting as the business owner for the end-to-end Order to Cash process, including sales orders, invoicing, accounts receivable, credit control and cash collection.
- Representing the business during workshops, providing functional expertise and approving key design decisions.
- Defining business requirements and helping shape future-state processes and ways of working.
- Leading process mapping, reviewing documentation and ensuring solutions meet operational needs.
- Owning data migration activities for the O2C function, including validation, reconciliation and data quality.
- Supporting system testing, writing and executing test scripts, managing defects and approving business readiness.
- Identifying training requirements, supporting user adoption and acting as the functional SME throughout the programme.
- Defining reporting requirements and key performance indicators to support operational performance.
- Supporting cutover, go-live and hypercare, ensuring a smooth transition into the new ERP environment.
- Championing change across the business and driving engagement with new processes.
About You
We're looking for someone who combines strong operational knowledge with ERP implementation experience and can confidently influence stakeholders at all levels. You'll ideally have:
- Proven hands-on experience using NetSuite within an Order to Cash environment.
- Excellent knowledge of the full O2C lifecycle, including invoicing, accounts receivable, cash allocation, collections and credit management.
- Previous involvement in ERP implementation or large-scale systems transformation projects.
- The confidence to make business decisions and represent your function throughout the programme.
- Experience supporting process improvement, testing, data migration and user training.
- Strong stakeholder management skills with the ability to work across finance, operations and technology teams.
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced project environment.
Desirable
- End-to-end NetSuite implementation experience.
- Experience supporting data migration and governance activities.
- Previous experience delivering end-user training.
What's on Offer
This is an outstanding opportunity to play a leading role in a business-critical ERP transformation, influencing how a successful organisation operates for years to come. You'll work alongside senior stakeholders and implementation specialists, gaining exposure to a high-profile change programme while making a lasting impact. If you have the NetSuite expertise, business process knowledge and collaborative approach to drive a successful ERP implementation, we'd love to hear from you.
Order-to-Cash Business Process Owner in Manchester employer: Robert Half
At Robert Half, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an IT Project Manager, you'll have the opportunity to lead transformative projects in a highly regulated environment, supported by a team that values professional growth and development. With competitive benefits and a commitment to employee well-being, we ensure that our team members thrive both personally and professionally in their roles.
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We think this is how you could land Order-to-Cash Business Process Owner in Manchester
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We think you need these skills to ace Order-to-Cash Business Process Owner in Manchester
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Robert Half.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Robert Half. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Robert Half
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
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In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
