At a Glance
- Tasks: Provide top-notch IT support for Mac users and manage device security.
- Company: Join a growing SaaS company with a focus on innovation.
- Benefits: Part-time hours, remote work flexibility, and potential for contract extension.
- Other info: Great opportunity for career growth in a dynamic tech setting.
- Why this job: Be the go-to IT expert and make a real difference for users.
- Qualifications: Experience in IT support, especially in a Mac environment.
The predicted salary is between 40000 - 50000 £ per year.
Robert Half Technology are assisting a growing SaaS organisation to recruit a Mac IT Support Engineer on a contract basis. This is an initial 12-month contract with strong potential for extension and an ASAP start. This is a part-time opportunity working 3 days per week. The role will require 1 day per week onsite in London, with the remaining days worked remotely. This opportunity is ideally suited to candidates specifically seeking a 3-day-per-week contract engagement.
Role
- The Mac IT Support Engineer will act as the sole IT resource, providing end-to-end support for approximately 70 users across the UK and US.
- Manage the onboarding and offboarding process for employees, ensuring a seamless user experience and appropriate access controls.
- Provide 1st Line and BAU IT support across a predominantly Mac environment, resolving hardware, software, and user-related issues.
- Administer and support Apple devices, ensuring they are configured, maintained, and secured in line with business requirements.
- Manage and support Microsoft Intune, including device provisioning, compliance policies, and endpoint management.
- Work closely with stakeholders across the business, providing excellent customer service and clear communication.
- Support IT operations, troubleshooting issues proactively and ensuring minimal disruption to users.
- Assist with cybersecurity initiatives and support ISO compliance activities where required.
Mac IT Support Engineer employer: Robert Half
Join a dynamic and innovative SaaS organisation that values flexibility and work-life balance, offering a part-time Mac IT Support Engineer role with the opportunity to work remotely for most of the week. With a strong emphasis on employee growth and development, this company fosters a collaborative work culture where your contributions are recognised and rewarded. Enjoy the unique advantage of being part of a supportive team while making a significant impact across a diverse user base in both the UK and US.
