At a Glance
- Tasks: Lead complex employee relations cases and coach managers in a dynamic hospitality environment.
- Company: Join a globally recognised hospitality and restaurant group with a people-focused culture.
- Benefits: Competitive salary up to £60,000, hybrid working, and comprehensive benefits.
- Other info: Opportunity for career growth and development in a supportive team.
- Why this job: Make a real impact on employee relations while navigating exciting legislative changes.
- Qualifications: Strong UK employment law knowledge and experience managing sensitive ER cases.
The predicted salary is between 60000 - 60000 £ per year.
Robert Half is proud to be partnering with a globally recognised hospitality and restaurant group to appoint a Senior Employee Relations Manager in London.
London | Hybrid Working - 2 days in office | Up to £60,000 + Benefits
I'm currently partnering with a well-established, people-focused organisation operating across a multi-site environment to recruit a Senior Employee Relations Manager. This is a fantastic opportunity for an experienced ER professional to take ownership of complex employee relations matters, influence best practice, and support the organisation through upcoming employment law changes.
The Opportunity
Reporting into the Head of HR, you'll act as the Employee Relations subject matter expert, leading on complex and high-risk cases while coaching managers and supporting the wider People team. You'll play a key role in ensuring ER matters are managed fairly, consistently, and in line with employment legislation, whilst helping the business prepare for significant legislative developments, including the Employment Rights Act 2025.
Key Responsibilities
- Lead complex and high-risk employee relations cases from start to finish, including disciplinaries, grievances, performance management, absence management, mental health, and reasonable adjustments.
- Act as the escalation point for ER matters across the business.
- Provide commercially focused and legally compliant advice to managers and stakeholders.
- Coach and develop managers to confidently handle employee relations matters.
- Deliver training on employment law, ER processes, and legislative updates.
- Partner with senior HR leaders on complex case management and risk mitigation.
- Manage relationships with external legal advisers and support employment tribunal cases where required.
- Lead the review and implementation of ER policies and processes.
- Analyse ER data, identify trends, and provide recommendations to improve people practices.
- Line manage and support the development of ER team members.
- Support organisational readiness for upcoming employment law changes.
About You
We're looking for someone with:
- Strong UK employment law knowledge and understanding of ACAS best practice.
- Proven experience managing complex and sensitive ER cases end-to-end.
- Experience partnering with senior stakeholders and coaching managers.
- Exposure to employment tribunals and working alongside legal counsel.
- Strong communication and influencing skills.
- Experience delivering training and supporting manager capability.
- Previous line management experience or experience developing ER professionals.
Desirable
- Experience within hospitality, retail, leisure, or another multi-site environment.
- Experience implementing policy or legislative changes across an organisation.
- CIPD Level 5 qualified (or working towards).
If you're an experienced Employee Relations specialist looking for your next challenge, I'd love to hear from you! Please get in touch for a confidential conversation.
Senior Employer Relations Manager - Robert Half in London employer: Robert Half
Robert Half is an exceptional employer, offering a dynamic work environment in the heart of London with a strong focus on employee development and well-being. With hybrid working options, competitive salaries, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The company fosters a collaborative culture where experienced professionals can influence best practices and navigate complex employee relations matters, making it an ideal place for those seeking meaningful and rewarding careers in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employer Relations Manager - Robert Half in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Robert Half or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common ER scenarios and how you would handle them. Think about your past experiences and be ready to share specific examples that showcase your skills in managing complex cases.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Senior Employer Relations Manager - Robert Half in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Employee Relations Manager role. Highlight your experience with complex ER cases and any relevant training you've delivered. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Knowledge of Employment Law:Since this role involves navigating employment law changes, make sure to mention your strong understanding of UK employment law and ACAS best practices. We’re keen to see how you can help us stay ahead of the game!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Robert Half
✨Know Your Employment Law Inside Out
As a Senior Employee Relations Manager, you'll need to demonstrate a solid understanding of UK employment law. Brush up on key legislation, especially the upcoming Employment Rights Act 2025, and be ready to discuss how it impacts employee relations.
✨Prepare for Complex Case Scenarios
Expect to be asked about your experience with high-risk employee relations cases. Prepare specific examples that showcase your problem-solving skills and how you've successfully managed complex situations in the past.
✨Showcase Your Coaching Skills
Since coaching managers is a big part of this role, think of instances where you've trained or supported others. Be ready to explain your approach and how you empower others to handle ER matters confidently.
✨Demonstrate Your Stakeholder Management Experience
You'll be partnering with senior HR leaders, so highlight your experience in managing relationships with stakeholders. Prepare to discuss how you've influenced decision-making and provided commercially focused advice in previous roles.
