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- Tasks: Own the pension-finding journey and support customers with clear communication.
- Company: Fast-growing tech start-up revolutionising the pension industry.
- Benefits: Fully remote work, performance bonuses, and real career growth opportunities.
- Why this job: Make a real impact while helping people take control of their pensions.
- Qualifications: Organised, detail-focused, and adaptable with a customer-first mindset.
- Other info: No experience needed; just bring your drive to grow!
The predicted salary is between 36000 - 60000 £ per year.
Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.
The role: As an Operations Analyst, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.
What you'll be doing:
- Own the end-to-end pension finding journey for customers
- Keep users informed and supported throughout the process
- Research and investigate pension schemes via providers and employers
- Make outbound calls and gather key information
- Keep accurate records and spot ways to improve how they work
You're likely a great fit if you:
- Are super organised, detail-focused, and thrive on structure
- Communicate clearly and confidently
- Can manage your own workload and adapt quickly
- Are happy to roll up your sleeves in a fast-paced, growing company
- Have a customer-first mindset and want to make a real impact
Bonus if you have:
- Experience in customer service, admin, or ops
- Worked with CRM systems like Salesforce or Hubspot (not essential)
- Financial services/pensions knowledge (not essential)
- Experience managing a heavy workload
Why should you apply?
- A role with real ownership and variety
- Career growth in a mission-driven start-up
- Fully remote
- Performance bonus
- No experience needed, just the right mindset and drive to grow.
Ready to help people take back control of their pensions? Apply now and be part of something with purpose and momentum.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.
Grad Opportunity | Operations Analyst in London employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grad Opportunity | Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to operations analysis. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a notebook to jot down important points and demonstrate how you manage your workload effectively. It’s all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our mission-driven team.
We think you need these skills to ace Grad Opportunity | Operations Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Analyst role. Highlight your organisational skills and any relevant experience that shows you can thrive in a fast-paced environment. We want to see how you can make an impact!
Showcase Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate how you communicate effectively. Whether it’s through your writing style or examples of past experiences, let us know how you keep users informed and supported.
Highlight Your Customer-First Mindset: We’re looking for someone who puts customers first! Share examples of how you've gone above and beyond to help customers in previous roles. This will show us that you understand the importance of customer satisfaction in the pension-finding process.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Robert Half
✨Know the Company Inside Out
Before your interview, take some time to research the tech start-up and its mission in the pension industry. Understand their platform and how it helps users manage their retirement savings. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Showcase Your Organisational Skills
As an Operations Analyst, being organised is key. Prepare examples from your past experiences where you successfully managed workloads or improved processes. Highlighting your detail-focused approach will demonstrate that you’re the right fit for a role that requires precision and structure.
✨Practice Clear Communication
Since the role involves keeping customers informed and supported, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you explain complex ideas simply. This will help you shine during the actual interview.
✨Emphasise Your Customer-First Mindset
The company values a customer-first approach, so be ready to discuss how you've prioritised customer needs in previous roles. Share specific examples of how you’ve gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
