At a Glance
- Tasks: Administer Apple and Windows systems, manage device policies, and troubleshoot complex issues.
- Company: Join a leading IT consultancy with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Diverse workplace committed to inclusion and excellent career advancement opportunities.
- Why this job: Be at the forefront of technology, making a real impact in a dynamic environment.
- Qualifications: 2+ years in EUC roles, experience with endpoint management, and strong troubleshooting skills.
The predicted salary is between 34000 - 48000 £ per year.
Robert Half are working with an IT consultancy and managed services client on the recruitment of a talented EUC Engineer. This is a hybrid role (4 days onsite, 1 day remote).
Key Responsibilities:
- Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)
- Build and deploy device policies, configuration profiles, compliance rules, and security baselines
- Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes
- Package and deploy applications for macOS and Windows environments
- Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access
- Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls
- Troubleshoot complex 2nd/3rd line issues, network connectivity (Wi-Fi, VPN, DNS, DHCP), and support core infrastructure where needed
What You'll Need:
- 2+ years in a 2nd line/3rd line/EUC engineer position, hands-on with Apple and Windows environments
- Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration
- Solid background in a client-facing role, ideally in a managed service provider or multi-client setting
- Proven ability with structured ticketing systems and enterprise environments
- Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security
- Scripting ability in Bash or Python (PowerShell advantageous)
Desirable:
- Experience with: Jamf Connect/Protect, Apple Business Manager, Windows Autopilot, Microsoft Defender for Endpoint, SCCM, Google Workspace, Mobile Device Management
- Certifications such as Jamf Certified, Microsoft MD-102/MS-900, Apple Certified Support Professional, CompTIA, or ITIL Foundation
EUC Engineer in London employer: Robert Half
Join a dynamic IT consultancy and managed services firm in London, where innovation meets collaboration. With a strong commitment to employee growth, we offer extensive training opportunities and a supportive work culture that values diversity and inclusion. Enjoy the flexibility of a hybrid working model while being part of a team that thrives on tackling complex challenges in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land EUC Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with tools like Jamf Pro and Microsoft Intune.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to EUC engineering. Brush up on troubleshooting scenarios and be ready to discuss your experience with macOS and Windows environments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a straightforward way to get your application noticed.
We think you need these skills to ace EUC Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EUC Engineer role. Highlight your experience with Apple and Windows environments, and don’t forget to mention any hands-on work with Jamf Pro or Microsoft Intune. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Show Off Your Troubleshooting Skills:In your application, be sure to showcase your troubleshooting skills. Mention specific examples where you've resolved complex issues, especially in macOS or Windows environments. We’re keen on candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Robert Half
✨Know Your Tech Inside Out
Make sure you’re well-versed in the tools and technologies mentioned in the job description, like Jamf Pro, Microsoft Intune, and Microsoft 365. Brush up on your knowledge of macOS and Windows environments, as well as endpoint security solutions. Being able to discuss these confidently will show that you're ready for the role.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled complex issues in previous roles. Think about times when you resolved 2nd or 3rd line problems, especially related to networking or device management. This will demonstrate your hands-on experience and problem-solving abilities.
✨Get Familiar with Client-Facing Scenarios
Since this role involves a client-facing aspect, be ready to discuss your experience in managed service environments. Share stories that highlight your communication skills and how you’ve successfully managed client expectations or resolved their concerns.
✨Practice Your Scripting Skills
If you have scripting experience in Bash or Python, be prepared to talk about it! You might even want to run through a few basic scripts or scenarios beforehand. If you can showcase your ability to automate tasks or solve problems through scripting, it’ll set you apart from other candidates.
