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- Tasks: Lead projects on Consumer Duty and enhance customer experiences in retail banking.
- Company: Join a leading consulting team focused on conduct and compliance in financial services.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact in retail banking while advancing your career in a dynamic field.
- Qualifications: Experience in conduct risk and strong project management skills required.
- Other info: Collaborate globally and drive innovative solutions in a supportive culture.
The predicted salary is between 43200 - 72000 £ per year.
Take the next step in your career with a leading consulting team focusing on conduct, regulatory change, and customer outcomes in the retail banking sector. Robert Half are seeking a talented Conduct Risk Manager / Senior Manager with a passion for driving best-in-class conduct and compliance across major financial services organizations.
Required experience:
- Conduct risk / Consumer Duty experience within retail financial services.
- Proven expertise in retail conduct risk or large-scale remediation projects within complex organizations.
- Understanding of UK regulatory requirements, especially Consumer Duty, and the practical implications.
- Experience enhancing customer journey/experience in regulated environments.
- Strong project management, reporting and analytical skills - able to work independently and drive delivery.
Responsibilities:
- Lead the delivery of projects around Consumer Duty, Governance, Culture and Controls, regulatory applications and authorisations, and non-financial risk transformation.
- Manage end-to-end client workstreams, ensuring results are delivered on time, within budget, and to the highest standards.
- Design and deliver customer remediation events and solutions responding to regulatory change and conduct risk assessments.
- Build relationships with clients, senior stakeholders.
- Identify, develop, and grow new opportunities for both existing and future clients, including leading proposals and bids for new work.
- Advance your personal specialisms and help drive our company's reputation as a market leader.
- Collaborate internationally to ensure consistent, high-quality solutions across global offices.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.
Conduct Risk - Manager / Senior Manager in London employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conduct Risk - Manager / Senior Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail banking sector and let them know you're on the lookout for Conduct Risk roles. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK regulatory requirements, especially around Consumer Duty. We recommend creating a cheat sheet of key points to discuss how you can enhance customer journeys while ensuring compliance.
✨Tip Number 3
Showcase your project management skills! Be ready to share examples of how you've successfully led projects in the past, particularly those involving conduct risk or large-scale remediation. We love seeing candidates who can drive delivery and achieve results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the retail banking sector.
We think you need these skills to ace Conduct Risk - Manager / Senior Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Conduct Risk Manager/Senior Manager. Highlight your experience in retail financial services and any projects you've led that align with Consumer Duty and conduct risk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for driving compliance and enhancing customer experiences. Be sure to mention specific examples of how you've tackled similar challenges in the past.
Showcase Your Project Management Skills: Since project management is key for this role, make sure to detail your experience managing end-to-end client workstreams. Talk about how you’ve delivered results on time and within budget, and don’t forget to mention any analytical skills you possess!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Robert Half
✨Know Your Conduct Risk Inside Out
Make sure you brush up on your knowledge of conduct risk and Consumer Duty regulations. Be prepared to discuss how these concepts apply in retail banking and share examples from your past experiences where you've successfully navigated these challenges.
✨Showcase Your Project Management Skills
Since the role involves managing end-to-end client workstreams, be ready to highlight your project management expertise. Prepare specific examples of projects you've led, focusing on how you delivered results on time and within budget while maintaining high standards.
✨Build Rapport with Stakeholders
Demonstrating your ability to build relationships is key. Think of instances where you've effectively collaborated with clients or senior stakeholders. Share how you identified opportunities for growth and how you approached proposals and bids for new work.
✨Emphasise Your Analytical Skills
Analytical skills are crucial for this role, so come prepared to discuss how you've used data to enhance customer journeys or assess conduct risks. Be ready to explain your approach to problem-solving and how it has led to successful outcomes in regulated environments.
