IT Support Manager

IT Support Manager

Ely Full-Time 50000 - 55000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of IT Technicians and manage the service desk operations.
  • Company: Join a successful and growing business in Cambridge.
  • Benefits: Competitive salary between £50,000 - £55,000 based on experience.
  • Why this job: Be part of a dynamic team and make a real impact in IT support.
  • Qualifications: Looking for motivated individuals with relevant experience in IT management.
  • Other info: Opportunity to grow your career in a supportive environment.

The predicted salary is between 50000 - 55000 £ per year.

We are seeking an IT Support Manager to join our client based in Cambridge , the IT Support Manager will earn a salary between £50,000 – £55,000 depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and…

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IT Support Manager employer: Robert Half

Join a dynamic and innovative company in Cambridge that values its employees and fosters a collaborative work environment. As an IT Support Manager, you will benefit from competitive salaries, opportunities for professional growth, and a supportive culture that encourages teamwork and development. With a focus on employee well-being and career advancement, this is an excellent opportunity for those looking to make a meaningful impact in their role.
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Contact Detail:

Robert Half Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Manager

✨Tip Number 1

Make sure to highlight your leadership experience in IT support roles. Since you'll be leading a team of technicians, showcasing your ability to manage and motivate a team will set you apart.

✨Tip Number 2

Familiarize yourself with the latest IT support tools and technologies. Being knowledgeable about current trends can demonstrate your commitment to staying ahead in the field.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved service desk operations in previous roles. Concrete achievements can illustrate your problem-solving skills and effectiveness as a manager.

✨Tip Number 4

Network with professionals in the Cambridge area or within the IT support community. Building connections can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace IT Support Manager

Leadership Skills
Team Management
Technical Support Expertise
Customer Service Orientation
Problem-Solving Skills
ITIL Framework Knowledge
Network Troubleshooting
Operating Systems Proficiency
Communication Skills
Time Management
Incident Management
Service Level Agreement (SLA) Understanding
Documentation Skills
Adaptability
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT support and team management. Use specific examples that demonstrate your leadership skills and technical expertise.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background aligns with the company's needs. Mention your experience leading teams and resolving complex IT issues.

Highlight Relevant Skills: In your application, emphasize key skills such as problem-solving, communication, and technical knowledge. Be sure to mention any specific tools or technologies you are proficient in.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Robert Half

✨Show Your Leadership Skills

As an IT Support Manager, you'll be leading a team of technicians. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.

✨Demonstrate Technical Knowledge

Make sure you brush up on the latest IT support technologies and practices. Be ready to answer technical questions and showcase your problem-solving skills during the interview.

✨Highlight Your Communication Skills

Effective communication is key in this role. Prepare to discuss how you handle communication with both your team and clients, especially in high-pressure situations.

✨Research the Company

Understand the company's values, culture, and recent developments. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.

IT Support Manager
Robert Half
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  • IT Support Manager

    Ely
    Full-Time
    50000 - 55000 £ / year (est.)

    Application deadline: 2027-02-06

  • R

    Robert Half

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