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- Tasks: Support and manage on-premise infrastructure while delivering modern workplace projects.
- Company: Dynamic tech company in Basingstoke with a focus on innovation.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer satisfaction.
- Why this job: Join a hands-on role where you can solve complex technical challenges.
- Qualifications: Experience in 2nd/3rd line support and strong technical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Length: 3 Months
Location: Basingstoke
On Site Requirements: Hybrid Full time working Monday to Friday
Overview
We're looking for an Infrastructure Engineer to join my client based in Basingstoke. This is a varied, hands-on role combining BAU support, infrastructure management, and modern workplace project delivery. The role requires a trusted engineer who can work across on-premise infrastructure, cloud services, and customer-facing technical delivery.
Key Responsibilities
- Act as the 2nd/3rd line escalation point for complex technical issues.
- Support and maintain on-premise infrastructure, including servers, networks, and data centre environments.
- Work closely with 1st line support to resolve tickets, provide guidance, and ensure smooth handovers.
- Troubleshoot and resolve customer issues across a wide range of systems and applications.
- Manage older or inherited cases, ensuring timely resolution and excellent communication.
- Liaise directly with customers, providing clear communication and technical reassurance.
Skills Experience
- Strong background in 2nd/3rd line support within an infrastructure-focused role.
- Experience with Windows Server.
Infrastructure Engineer in Hampshire employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Hampshire
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for an Infrastructure Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and being ready to discuss real-world scenarios. Think about how you've tackled complex issues in the past and be ready to share those stories.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skill set, making your application stand out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Infrastructure Engineer in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with 2nd/3rd line support and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled complex technical issues in the past, and let us know why you're excited about joining our team.
Showcase Your Technical Skills: Don’t forget to highlight your technical skills in your application. Mention your experience with Windows Server, cloud services, and any other relevant technologies. We love seeing candidates who are passionate about infrastructure management!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Robert Half
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server, cloud services, and networking. Be ready to discuss specific projects you've worked on and the challenges you faced. This will show that you're not just familiar with the tech but can also apply it in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to troubleshoot effectively and provide reassurance to potential employers about your capabilities.
✨Communicate Clearly and Confidently
Since the role involves liaising with customers, practice explaining technical concepts in simple terms. You might be asked to describe how you would communicate a solution to a non-technical client. Clear communication is key, so make sure you can articulate your thoughts well.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Tailor your responses to align with their ethos, showing that you’re not just a fit for the role but also for the team. This can set you apart from other candidates who may focus solely on technical skills.