At a Glance
- Tasks: Lead strategic direction and operational performance for major accounts.
- Company: Join a respected firm with a focus on client partnerships and service excellence.
- Benefits: Competitive salary up to £125k, bonus, car, and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by driving performance and leading high-performing teams.
- Qualifications: Proven leadership in Facilities Management and strong commercial acumen required.
The predicted salary is between 110000 - 125000 £ per year.
Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car!
This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.
Key Details:
- Salary: £110k - £125k, DOE, + 10% bonus + car
- Location: Weybridge
- Working pattern: Full-time, 4 days onsite, 1 day remote
Responsibilities:
- Leading the overall strategic direction and operational performance of a major account.
- Managing senior client relationships and ensuring excellent customer satisfaction.
- Driving service delivery across hard and soft FM operations.
- Taking ownership of budget management, profitability, and commercial performance.
- Leading technical compliance and health & safety across the estate.
- Overseeing major infrastructure and project delivery programmes.
- Developing and implementing operational procedures for complex technical environments.
- Managing subcontractors, suppliers, and procurement relationships to ensure best value.
- Building, developing, and mentoring high-performing operational teams.
- Ensuring KPI delivery, continuous improvement, and operational resilience.
Requirements:
- Proven senior leadership experience within Facilities Management or integrated services.
- Strong commercial and P&L management experience.
- Experience managing large, complex, multi-service contracts.
- Excellent stakeholder management and client relationship skills.
- Strong understanding of technical compliance, operational risk, and HSEQ standards.
- Experience within critical, technical, or regulated environments is highly desirable.
- A strategic thinker with a collaborative and solutions-focused approach.
- Strong people leadership skills with experience developing high-performing teams.
Key Account Director in Guildford employer: Robert Half
Join a dynamic and forward-thinking company in Weybridge as a Key Account Director, where you will be part of a collaborative work culture that prioritises employee growth and development. With competitive compensation, including a generous bonus structure and car allowance, this role offers the opportunity to lead high-performing teams while driving operational excellence across multiple sites. The company is committed to fostering long-term client partnerships and delivering exceptional service standards, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Director in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in Facilities Management. This will help you showcase your fit for the role and impress the hiring team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership experience and how you've driven operational performance in previous roles. Highlight specific examples that demonstrate your ability to build long-term client partnerships and lead high-performing teams.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Key Account Director in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Director role. Highlight your leadership experience in Facilities Management and any relevant achievements that showcase your ability to manage large, complex contracts.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Use specific examples from your past roles to demonstrate your skills in client relationship management and operational performance.
Showcase Your Strategic Thinking:In your application, emphasise your strategic thinking abilities. We want to see how you’ve successfully driven service delivery and improved operational resilience in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Robert Half
✨Know Your Numbers
As a Key Account Director, you'll need to demonstrate your commercial acumen. Brush up on your P&L management skills and be ready to discuss specific figures from your previous roles. This shows you understand the financial side of operations and can drive profitability.
✨Showcase Your Leadership Style
Prepare to talk about your approach to leading high-performing teams. Think of examples where you've successfully mentored team members or improved team dynamics. This will highlight your people leadership skills and your ability to build strong operational teams.
✨Client Relationship Mastery
Be ready to share stories about how you've built and maintained senior client relationships. Discuss strategies you've used to ensure customer satisfaction and how you've handled any challenges. This will demonstrate your stakeholder management skills.
✨Technical Compliance Know-How
Since this role involves overseeing technical compliance and health & safety, brush up on relevant regulations and standards. Be prepared to discuss how you've ensured compliance in past roles, as this will show your understanding of operational risk in complex environments.
