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- Tasks: Support customers with accounting queries and enhance their experience with finance systems.
- Company: Growing business in Edinburgh with a collaborative and supportive culture.
- Benefits: Competitive salary, hybrid working model, and strong focus on training and development.
- Other info: Enjoy a good work-life balance and opportunities for career progression.
- Why this job: Step into a client-facing role that combines finance knowledge with problem-solving and communication.
- Qualifications: 2-3+ years in accounting or bookkeeping, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are currently partnering with a growing and well-established business in Edinburgh that's looking to appoint a Customer Accountant to join their team. This is an excellent opportunity for someone with a background in accounting or bookkeeping who enjoys working closely with people and is looking to step into a more client-facing, varied role.
You'll be joining a collaborative and supportive team, using your finance knowledge to deliver a high level of service to customers while helping them navigate accounting processes and systems. This role offers a strong mix of finance, problem-solving and customer interaction, making it ideal for someone who enjoys working beyond purely transactional tasks.
- Acting as the first point of contact for customer queries via phone, email and live chat
- Supporting users with queries relating to accounting processes, transactions and system usage
- Assisting internal teams with testing new features and system updates
- Building strong relationships with customers and acting as a trusted point of contact
To be successful in this role, you'll be someone who combines strong finance knowledge with excellent communication skills.
- 2-3+ years' experience in an accounting, bookkeeping or transactional finance role
- Exposure to areas such as VAT, payroll processes and general ledger activity
- A solid understanding of core accounting principles and financial processes
- Strong IT skills, with experience using accounting software (e.g. Sage, Xero or similar)
- Confident communicator, able to explain financial concepts clearly to non-finance individuals
Strong focus on training, development and progression. Hybrid working model with a good work-life balance. Competitive salary and benefits package.
Payroll & Compensation Accountant in Edinburgh employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll & Compensation Accountant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in customer-facing roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to accounting and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to explain complex financial concepts in simple terms. This will demonstrate your ability to connect with clients effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Payroll & Compensation Accountant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your accounting background, especially any client-facing roles you've had, to show us you're a great fit for the Customer Accountant position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role. Share specific examples of how your finance knowledge and communication skills have helped you in previous positions, especially when dealing with customers.
Showcase Your IT Skills: Since strong IT skills are key for this role, mention any accounting software you’ve used, like Sage or Xero. If you’ve been involved in testing new features or system updates, let us know – it shows you’re proactive and tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Robert Half
✨Know Your Numbers
Brush up on your accounting principles and be ready to discuss your experience with VAT, payroll processes, and general ledger activity. This will show that you have the solid finance knowledge they’re looking for.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining financial concepts in simple terms. You might even want to role-play common scenarios with a friend to build your confidence.
✨Familiarise Yourself with Their Systems
If you know which accounting software they use (like Sage or Xero), take some time to get familiar with it. Being able to discuss your experience with these tools will demonstrate your readiness to hit the ground running.
✨Show Enthusiasm for Client Interaction
This position is all about building relationships, so express your excitement about working closely with customers. Share examples from your past roles where you successfully navigated client queries or built strong working relationships.