Debt Recovery Officer in Welwyn Garden City

Debt Recovery Officer in Welwyn Garden City

Welwyn Garden City Full-Time 28800 - 43200 £ / year (est.) No working from home possible
Robert Half

At a Glance

  • Tasks: Help recover funds for Council Tax by managing accounts and liaising with clients.
  • Company: Join a reputable outsourced service client in Welwyn.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Other info: Dynamic role with potential for career advancement.
  • Why this job: Make a difference by helping individuals and businesses manage their finances.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 28800 - 43200 £ per year.

The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn. The Role As Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of: Manage business and residential accounts; Liaise with businesses and residents; Undertake housekeeping reports and exercises; Undertake debt chasing and control recovery; Timely and accurate action of client requests; To support operational service delivery to clients; Comply with corporate HR and Health & Safety policies and procedures; Support\\mentor colleagues with their development; Your Profile You will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care. Salary and Benefits Role of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
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Debt Recovery Officer in Welwyn Garden City employer: Robert Half

As a Debt Recovery Officer with our outsourced service client in Welwyn, you will join a supportive and dynamic team dedicated to making a positive impact on the community. We offer competitive benefits, a collaborative work culture that values employee input, and ample opportunities for professional growth and development. Working in this vibrant location not only provides a fulfilling career path but also allows you to contribute meaningfully to local businesses and residents.

Robert Half

Contact Details:

Robert Half Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debt Recovery Officer in Welwyn Garden City

Tip Number 1

Network like a pro! Reach out to your connections in the finance and debt recovery sectors. You never know who might have a lead on a job or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching common questions for Debt Recovery Officers. Practise your responses, focusing on your experience with managing accounts and liaising with clients.

Tip Number 3

Showcase your skills! Bring examples of how you've successfully recovered funds in the past. This will demonstrate your capability and give you an edge over other candidates.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills, so take advantage of it and get your application in!

We think you need these skills to ace Debt Recovery Officer in Welwyn Garden City

Debt Recovery
Communication Skills
Customer Service
Negotiation Skills
Account Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in debt recovery or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Debt Recovery Officer role and how you can contribute to our team. Keep it concise but impactful.

Showcase Your Communication Skills:As a Debt Recovery Officer, you'll need to communicate effectively with both businesses and residents. Make sure your application reflects your ability to convey information clearly and professionally.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Robert Half

Know Your Stuff

Make sure you understand the ins and outs of debt recovery, especially in relation to Council Tax. Brush up on relevant laws and regulations, as well as common challenges faced in this role. This will show your potential employer that you're serious about the position.

Practice Your Communication Skills

As a Debt Recovery Officer, you'll need to communicate effectively with both businesses and private individuals. Practise how you would explain complex information clearly and concisely. Role-playing with a friend can help you feel more confident during the actual interview.

Show Empathy and Understanding

Debt recovery can be a sensitive topic for many people. Be prepared to discuss how you would handle difficult conversations with empathy. Share examples from your past experiences where you've successfully navigated tough discussions.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.