Job Description IT TechnicianLocation: Croydon / London areaJob Type: Full-time, Permanent Act as the first point of contact for IT support queries (email, phone, helpdesk) Manage and update helpdesk tickets, ensuring timely resolution Support user onboarding and offboarding (accounts, devices, access) Maintain IT asset register (laptops, mobiles, software licences) Troubleshoot and resolve IT issues, escalating where required Prepare, configure, and redeploy IT equipment Manage stock levels of IT hardware and request replacements as needed Monitor mobile and data usage across devices Assist with IT projects and continuous improvement initiatives Experience in a 1st Line / IT Support role / IT Technician Experience with user account management and device setup Opportunity to gain broad IT experience across support and projects Ongoing training and development Robert Half is committed to diversity, equity and inclusion. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
