At a Glance
- Tasks: Manage customer accounts, resolve disputes, and ensure timely debt recovery.
- Company: Well-established business in Glasgow with a strong reputation.
- Benefits: 6-month contract with potential for growth and valuable experience.
- Other info: Collaborative environment with opportunities to build professional relationships.
- Why this job: Join a dynamic team and make a real impact on financial success.
- Qualifications: Experience in credit management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Robert Half is currently recruiting for an experienced Credit Management Specialist to join a well-established business based in Glasgow on a 6-month contract.
This opportunity would suit a commercially minded credit professional with excellent communication skills and a proven ability to resolve disputes, investigate complex account queries and build positive relationships with both customers and internal stakeholders.
The successful candidate will play a key role in ensuring outstanding debts are recovered while delivering a proactive and solutions-focused approach to query management.
Key Responsibilities Take ownership of customer account disputes, investigating issues thoroughly and driving resolutions to conclusion.
Build strong relationships with customers and internal departments to negotiate and resolve outstanding account queries.
Allocate incoming cash accurately and promptly, ensuring customer accounts remain up to date.
Chase outstanding debt and proactively manage customer payment performance.
Investigate payment discrepancies, unapplied cash and invoice-related disputes.
Process credit notes and account adjustments where required.
Work closely with sales, customer service and finance teams to identify and resolve the root cause of recurring issues.
Maintain accurate records of customer interactions, disputes and agreed actions.
Support ...
