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For Companies At a Glance
- Tasks: Manage cash flow and credit control through invoicing and relationship management.
- Company: Join a specialist FMCG/Sales business based in Northampton.
- Benefits: Enjoy competitive pay, potential remote work, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values clear communication and strong relationships.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for flexible work opportunities.
The predicted salary is between 28800 - 42000 £ per year.
The Permanent Division of Robert Half is currently recruiting for a Credit Controller / Collections Agent for a highly successful business with offices in Northampton
The Role
As Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:
Your Profile
Ideally you will have previous credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail. People with no previous experience will also be considered if they have experience in a high-volume call centre, customer service role -especially related to asset finance, loans or unsecured/secured lending.
Salary
Role of Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £28-32K + Bonus + Benefits
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.
Credit Controller employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the FMCG sector, especially the sales processes and cash flow management. Understanding the specific challenges and trends in this industry will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Build your communication skills, as relationship management is key for a Credit Controller. Practice articulating how you would handle difficult conversations with clients regarding payments to show your ability to maintain positive relationships.
✨Tip Number 3
Network with professionals in the finance and credit control fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 4
Research common software tools used in credit control, such as accounting software or invoicing systems. Being knowledgeable about these tools can give you an edge and show that you're ready to hit the ground running.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Credit Controller position. Tailor your application to highlight your relevant experience in cash flow management and credit control.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles related to credit control or finance. Use specific examples to demonstrate how you have successfully managed invoicing and maintained healthy cash flow in past positions.
Showcase Relationship Management Skills: Since excellent relationship management is crucial for this role, include examples of how you've built and maintained strong relationships with clients or colleagues. This could be through effective communication or conflict resolution.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Credit Controller.
How to prepare for a job interview at Robert Half
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of cash flow management and invoicing processes. Be prepared to discuss how you've successfully managed credit control in previous roles.
✨Demonstrate Relationship Management Skills
Excellent relationship management is key in this role. Think of examples where you've built strong relationships with clients or colleagues to resolve payment issues. Highlight your communication skills and ability to negotiate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare examples of how you've handled difficult situations, such as late payments or disputes over invoices, and the strategies you used to resolve them.
✨Research the Company
Familiarise yourself with the FMCG/Sales industry and the specific company you're interviewing with. Understanding their products, market position, and challenges will help you tailor your responses and show genuine interest in the role.
