At a Glance
- Tasks: Manage cash flow by ensuring timely collection of payments and maintaining customer relations.
- Company: Join a dynamic team focused on financial excellence and customer satisfaction.
- Benefits: Enjoy a hybrid work model with flexibility, combining office and remote work.
- Why this job: Gain valuable experience in finance while developing your communication skills in a supportive environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is a temporary position, perfect for gaining experience in the finance sector.
The predicted salary is between 28800 - 43200 £ per year.
Robert Half is representing a well-established, respected group business based in Luton to find an experienced Credit Controller. This is an excellent opportunity for an individual who has a proven track record in managing complex ledgers and can effectively present financial information to key stakeholders. If you thrive in a dynamic and collaborative environment and have a strong background in credit control, we want to hear from you. Key Responsibilities: Portfolio Management : Take full ownership of a portfolio of high-value key and regional customers, managing the full collections cycle, including payment plans, stop supplies, dispute management, and ensuring customer accounts are fully reconciled. Stakeholder Interaction : Actively engage in regular team meetings to ensure the smooth running of credit control operations. Dispute Management : Work cross-functionally with teams and Regional Managers to ensure that invoice disputes are proactively recorded and resolved in a timely manner. Point of Contact : Serve as the direct point of contact for key and customers, providing them with support and assistance when necessary. Team Collaboration : Foster effective teamwork between the credit control team and other cross-functional departments to streamline processes and ensure customer satisfaction.
Credit Controller employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the Agresso Finance system, as it's crucial for monitoring accounts and managing cash flow. If you can demonstrate your proficiency in this software during the interview, it will set you apart from other candidates.
✨Tip Number 2
Highlight your communication skills, especially your ability to handle difficult conversations with customers regarding overdue payments. Prepare examples of how you've successfully resolved similar situations in the past.
✨Tip Number 3
Show your understanding of the importance of maintaining good customer relations. Be ready to discuss strategies you've used to build rapport with clients while still ensuring timely payments.
✨Tip Number 4
Since this role involves both remote and office work, be prepared to discuss how you manage your time effectively in a hybrid working environment. Share any tools or methods you use to stay organized and productive.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities, such as monitoring accounts and maintaining customer relations, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in credit control or finance roles. Mention specific systems you've used, like Agresso Finance, and any successful strategies you've implemented for debt collection.
Showcase Communication Skills: Since the role involves frequent contact with customers, highlight your communication skills. Provide examples of how you've effectively resolved queries or maintained good relationships with clients in past positions.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the job. Mention your ability to work both independently and as part of a team, especially in a hybrid working environment.
How to prepare for a job interview at Robert Half
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management and the Agresso Finance system. Be prepared to discuss how you've successfully managed accounts in the past.
✨Communication is Key
This role involves frequent contact with customers. Practice articulating how you would handle difficult conversations regarding overdue payments. Highlight your experience in maintaining good customer relations and resolving disputes.
✨Demonstrate Problem-Solving Skills
Be ready to share examples of how you've dealt with delinquent accounts or bad debts. Employers want to see your ability to identify issues and implement effective solutions quickly.
✨Show Your Adaptability
Since this position is hybrid, emphasize your ability to work independently as well as part of a team. Discuss your experience with remote working and how you stay organized and productive in both environments.