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For Companies At a Glance
- Tasks: Manage debtor balances and ensure timely collections while providing excellent customer service.
- Company: Join an exciting business based in Wallingford with a dynamic team.
- Benefits: Enjoy hybrid working options and a competitive salary of up to £30,000.
- Why this job: This role offers a chance to enhance your credit control skills in a supportive environment.
- Qualifications: Previous credit control experience is required for this position.
- Other info: Be part of a growing team that values your contributions.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are delighted to be working with an exciting business based in Wallingford that have a fantastic opportunity for a Credit Controller to join the team. This role focuses on managing debtor balances, ensuring timely collections, and delivering excellent customer service. This role would suit someone with previous credit control experience – offering up to £30,000 & hybrid working.
Key Responsibilities:
- Conduct customer calls and emails to collect payments
- Maintain detailed notes in the accounting system for reference
- Review aged debt reports daily to track overdue balances
- Focus on collecting aged debt (6 months+), and manage any problematic accounts
- Collaborate with internal teams to resolve customer queries, ensuring prompt payments
- Oversee credit referencing and monitor credit limits and payment terms
- Record cash receipts daily and reconcile customer accounts
- Send overdue account statements and reminders in line with company policy
- Prepare cash and aging debtor reports, distributing them accurately and on time
- Work closely with business managers to meet KPI targets
- Occasional travel to other sites may be required
What they're looking for:
- Previous experience in credit control
- Excellent communication and interpersonal skills
- Strong written and verbal communication skills with a professional telephone manner
- Self-motivated, eager to learn, and share knowledge
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
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Credit Controller employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific credit control processes and software commonly used in the industry. This knowledge will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your customer service skills during the interview. As a Credit Controller, you'll need to balance collections with maintaining positive relationships, so showcasing your ability to communicate effectively is key.
✨Tip Number 3
Research the company’s values and culture. Understanding what they prioritize can help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 4
Prepare examples from your previous experience where you successfully managed debtor balances or improved collection processes. Real-life stories can make a strong impression and illustrate your capabilities.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous credit control experience. Focus on specific achievements in managing debtor balances and collections, as well as any customer service accolades.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of a Credit Controller and provide examples of your success in similar positions.
Highlight Relevant Skills: In your application, emphasize key skills such as attention to detail, communication, and problem-solving. These are crucial for managing debtor balances and ensuring timely collections.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Look for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your professionalism.
How to prepare for a job interview at Robert Half
✨Show Your Credit Control Experience
Be prepared to discuss your previous experience in credit control. Highlight specific examples where you successfully managed debtor balances and improved collection processes.
✨Demonstrate Excellent Customer Service Skills
Since the role emphasizes delivering excellent customer service, think of instances where you resolved customer issues or maintained positive relationships while managing collections.
✨Understand the Company’s Business Model
Research the company based in Wallingford and understand their business model. This will help you tailor your answers and show that you are genuinely interested in the role.
✨Prepare Questions About Hybrid Working
Since the position offers hybrid working, prepare thoughtful questions about how the team collaborates remotely and what tools they use to stay connected.
