Job Description
Head of Delivery/ Implementation – Agentic TMS
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Are you looking for a real challenge? want to grow quickly?
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***Polite Note: Freight forwarding experience – absolutely essential.***
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Freight Technology | Build & Lead
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In Partnership with Robert Half Ltd
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Perm Role only
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This is not another head of delivery/ implementation role. This is a chance to build the function from the ground up.
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Join a well-backed, Agentic TMS business taking on the legacy platforms that have dominated freight forwarding for 30 years.
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You’ll have real ownership, shaping the implementation strategy before the sale, owning every deployment through to go-live, building the methodology, and ultimately hiring and leading the team.
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What you’ll own
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- Build the entire implementation function from scratch.
- Own CARR → ARR conversion and go-live performance.
- Lead TMS implementations, data migration, integrations and UAT.
- Partner with Sales to win deals through credible deployment strategies.
- Drive customer adoption and build a scalable delivery team
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What we need
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- Freight forwarding experience – absolutely essential.
- Proven TMS/FMS implementation experience.
- Experience with platforms such as CargoWise, Magaya, Descartes, Riege or similar.
- Strong understanding of freight operations, integrations, EDI/API and data migration.
- Someone who has built processes from zero and wants genuine ownership.
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Why this role?
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You won’t be inheriting a function — you’ll be creating it.
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You’ll have direct access to the leadership team, international customers, significant influence over product and delivery, and the opportunity to build a team around you as the company scales.
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If you’re a freight forwarding implementation leader who wants to build something genuinely disruptive rather than manage another legacy operation, this is the opportunity.
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APPLY NOW!!!
Head of Delivery/ Implementation - Agentic TMS in City of London employer: Robert Half
At Robert Half, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an IT Project Manager, you'll have the opportunity to lead transformative projects in a highly regulated environment, supported by a team that values professional growth and development. With competitive benefits and a commitment to employee well-being, we ensure that our team members thrive both personally and professionally in their roles.
