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- Tasks: Activate and test connectivity services while ensuring a smooth onboarding experience for customers.
- Company: Fast-growing Internet Service Provider transforming connectivity for commercial landlords in London.
- Benefits: Hands-on experience, structured training, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the fast-paced telecoms industry.
- Qualifications: Strong communication skills, interest in IT and telecoms, and a drive to succeed.
- Other info: Opportunities for growth and learning in a vibrant work culture.
The predicted salary is between 36000 - 60000 £ per year.
We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London. We are now looking for an enthusiastic, hands-on IT Field Engineer to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city.
About you
- Is trustworthy, honest and takes pride in doing things properly
- Is driven, self-motivated and hungry to achieve results
- Enjoys working directly with customers and understanding their needs
- Brings positive energy to a team and supports others when needed
- Cares about accuracy and getting things right first time
- Has a genuine interest in IT, telecoms and broadband technology
- Maintains a positive mindset and a strong can-do attitude
The role
As an IT Field Engineer, you will spend time visiting customer offices, activating and testing connectivity services, and ensuring a smooth onboarding experience. You will work closely with internal teams, suppliers and building management to coordinate access, carry out surveys and resolve issues professionally. You will receive structured training and ongoing coaching, giving you the tools and support to grow your technical knowledge and deliver work to a high standard.
What you will be doing day to day
- Visiting customer sites to activate services and resolve IT-related issues
- Working closely with the IT support desk to feedback on issues and ongoing support calls
- Liaising with account managers and keeping customers updated on progress
- Communicating with suppliers and network operators on live installs and projects
- Arranging site access with building management teams
- Conducting site surveys and producing route plans
Skills and experience (desirable)
- Strong communication skills and a professional on-site manner
- Good general IT skills and a desire to deepen your technical knowledge
- Interest in telecoms, broadband and networking
- Confidence using hand tools
- Ability to work independently and manage your own workload
- Understanding of fibre, leased lines or business connectivity
- A responsible, resilient attitude and a real drive to succeed
Why apply?
- Join an ambitious company that is growing quickly
- Work on varied sites across London
- Gain hands-on experience and structured training in telecoms and IT
- Be part of a supportive, energetic team where your contribution genuinely matters
If you are looking for a role where you can learn, grow and make an impact in a fast-moving industry, we would love to hear from you.
Field Engineer in City of London employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in City of London
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and culture. This way, when you chat with them, you can show off your enthusiasm and how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to a referral, which is golden in landing that interview.
✨Tip Number 3
Prepare for the practical side of things. Brush up on your technical skills related to IT and telecoms. You might get asked to demonstrate your knowledge during interviews, so be ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Field Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Engineer role. Highlight any relevant IT, telecoms, or customer service experience to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with ours. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills: As an IT Field Engineer, communication is key. In your application, demonstrate your ability to convey technical information clearly and effectively. We want to see how you can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Robert Half
✨Know Your Tech
Brush up on your knowledge of IT, telecoms, and broadband technology. Be ready to discuss specific technologies or tools you’ve worked with, as this will show your genuine interest and expertise in the field.
✨Showcase Your People Skills
Since the role involves working directly with customers, prepare examples of how you've successfully communicated with clients in the past. Highlight your ability to understand their needs and resolve issues effectively.
✨Demonstrate Problem-Solving Ability
Think of scenarios where you faced challenges in previous roles and how you overcame them. This will illustrate your resilience and drive to succeed, which are key traits for an IT Field Engineer.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
