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For Companies At a Glance
- Tasks: Support macOS and Windows systems, manage Apple devices, and improve IT service desk processes.
- Company: Join a leading UK retail organisation with a focus on innovation and growth.
- Benefits: Competitive hourly rate, potential for permanent role, and a dynamic work environment.
- Why this job: Be a key player in building a London-based IT team and make a real impact.
- Qualifications: Experience with macOS, Jamf, Microsoft Intune, and strong troubleshooting skills.
- Other info: Work 4 days a week onsite in Holborn, with opportunities for career development.
The predicted salary is between 26 - 32 £ per hour.
Robert Half is partnering with a leading UK retail organisation to hire an Apple Systems Engineer for an initial 6-month contract, with a strong view to permanent. This role will act as a senior technical escalation point across the IT service desk while owning Apple-focused systems, endpoint management, and day-to-day IT operations within the London office. The position will play a key role in stabilising, improving, and scaling IT support as the organisation builds a London-based IT team.
Responsibilities:
- Act as a senior escalation point across 1st, 2nd, and 3rd line IT support
- Deliver high-quality, customer-focused support across macOS and Windows environments
- Own and continuously improve IT service desk processes and best-practice delivery
- Manage Apple device lifecycle management using Jamf and Microsoft InTune
- Lead employee onboarding and offboarding, including device provisioning and access management
- Support a remote workforce, including networking, VPN, and secure access requirements
- Troubleshoot server-related issues and collaborate with wider IT stakeholders as required
- Support cloud terminals, system changes, and operational improvements
- Take ownership of day-to-day IT operations within the London office
- Contribute to the growth and development of a future London-based IT team
Experience:
- Strong hands-on experience supporting macOS environments in an enterprise setting
- Good working knowledge of Windows systems
- Proven experience using Jamf and Microsoft Intune
- Solid understanding of user and device management
- Experience supporting remote and hybrid workforces
- Working knowledge of networking concepts and server troubleshooting
- Ability to work independently and take ownership of IT operations
- Experience within a retail or multi-site environment (desirable)
Organisation:
- London-based contract role - 4 days per week onsite (Holborn)
- Initial 6-month contract with a view to permanent
- Global Retail organisation
- Competitive hourly rate
Apple Systems Engineer in City of London employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apple Systems Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with macOS, Jamf, and Microsoft Intune. We want you to shine when they ask about your hands-on experience!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled IT challenges in the past, especially in supporting remote workforces. This will highlight your ability to take ownership of IT operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Apple Systems Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Apple Systems Engineer role. Highlight your experience with macOS and Windows environments, as well as your hands-on skills with Jamf and Microsoft Intune. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us improve IT support. Keep it concise but engaging – we love a good story that connects your experience to our needs.
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in IT support. We’re keen on seeing your troubleshooting prowess, especially in server-related issues and remote workforce support. Let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Robert Half
✨Know Your Apple Stuff
Make sure you brush up on your knowledge of macOS and the tools like Jamf and Microsoft Intune. Be ready to discuss specific scenarios where you've used these systems effectively, as this will show your hands-on experience.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex IT issues in the past. Think about times when you acted as a senior escalation point and how you resolved problems for 1st, 2nd, or 3rd line support.
✨Understand the Retail Environment
Since this role is within a retail organisation, it’s beneficial to understand the unique challenges that come with supporting a multi-site environment. Be ready to discuss how you can contribute to improving IT support in such settings.
✨Demonstrate Team Spirit
This position involves contributing to the growth of a London-based IT team. Highlight your experience in onboarding and offboarding employees, and how you’ve collaborated with others to enhance IT operations.
