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- Tasks: Manage customer accounts, resolve queries, and negotiate payment plans with empathy.
- Company: Join a vibrant business in North Bristol with a fantastic culture.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Why this job: Make a real difference by helping customers manage their finances effectively.
- Qualifications: Strong communication skills and experience in finance or customer service.
- Other info: 12-month fixed term contract with opportunities for growth.
The predicted salary is between 31000 - 36500 £ per year.
Robert Half Finance & Accounting are recruiting for a Finance Support Administrator to join a business in North Bristol with a brilliant culture and wider package. This is a fixed term contract for 12 months.
Role: Finance Support Administrator
Duration: 12 months
Start date: February, can wait for notice period
Salary: £31,000 - £36,500
Working hours: 35 hours. Hybrid working is 3 days in the office, 2 from home
Role responsibilities:
- Overseeing outstanding balances on agreements - Customers & business accounts
- Self-managing your day by balancing your customers in between in and outbound calls
- Discuss payment arrears
- Understand reasons for overdue payments
- Answering and resolving queries
- Negotiating repayment plans with empathy
- Reconciling agreements and identifying gaps of payment
Skills/experience needed:
- Strong communication skills - With a great telephone manner
- Previous experience within either credit control/collections/customer service/finance admin support
- Computer literate
- High attention to detail
- Ability to prioritise workload
- Ability to work well under pressure
Finance Support Administrator in Bristol employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Administrator in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires a strong telephone manner, try role-playing with a friend or family member. This will help you feel more confident when discussing payment arrears and negotiating repayment plans.
✨Tip Number 3
Be ready to showcase your attention to detail. During the interview, mention specific examples from your past experience where you successfully reconciled agreements or identified gaps in payments. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Finance Support Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Support Administrator role. Highlight your experience in credit control, collections, or finance admin support, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your ability to negotiate repayment plans with empathy and how you manage your workload effectively.
Showcase Your Attention to Detail: In finance, attention to detail is key. Make sure your application is free from typos and errors. You could even mention specific examples of how your attention to detail has helped you in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team in North Bristol!
How to prepare for a job interview at Robert Half
✨Know Your Numbers
Before the interview, brush up on key financial concepts and terms relevant to the role. Being able to discuss outstanding balances, payment arrears, and reconciliation will show that you understand the finance landscape and can hit the ground running.
✨Practice Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly. Consider role-playing common scenarios, like discussing overdue payments or negotiating repayment plans, to demonstrate your empathy and professionalism during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in a financial report or successfully managing multiple accounts, these stories will highlight your ability to prioritise and manage your workload effectively.
✨Be Ready for Pressure
This role requires working well under pressure, so think of times when you've thrived in challenging situations. Share how you managed stress while maintaining high-quality work, as this will reassure the interviewer that you can handle the demands of the job.
