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- Tasks: Manage direct debits, process invoices, and provide top-notch customer service.
- Company: Join a globally leading business based in vibrant Bristol.
- Benefits: Enjoy a generous pension scheme, hybrid working, and 25 days holiday.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication, attention to detail, and proficiency in Microsoft Office required.
- Other info: Diverse workplace with opportunities for growth and an annual bonus scheme.
The predicted salary is between 28800 - 43200 £ per year.
Robert Half is delighted to be partnering with a globally leading business based in Bristol to recruit for a Credit Support Specialist on a full-time and permanent basis.
Hours: Full-time and permanent (Hybrid available after initial training period)
Key Responsibilities- Manage direct debit submissions and processing
- Provide customised invoice and billing reports to meet customer needs
- Issue statutory and regulatory notices
- Contact customers to recover missed or overdue payments via phone, email, and letters
- Resolve invoice queries with internal teams and external customers
- Deliver high-quality customer service
- Comply with internal policies and procedures, meeting audit standards
- Communicate effectively and build trusted relationships across the business
- Maintain knowledge of changes in internal policies, procedures, and regulations
- Understand and comply with the Company's Conduct and Standards
- Adhere to all internal policies relevant to your role or associated responsibilities
- Strong communication skills, both written and verbal
- Excellent time management and attention to detail
- High numerical accuracy and confidence handling financial data
- Ability to work effectively under pressure
- Proficient in Microsoft Office, especially Excel and Word
- Experience delivering excellent customer service
- Generous contributory pension scheme
- Hybrid working model up to 2-days required onsite
- 25 days holiday, in addition to bank holidays
- Annual bonus scheme
If this sounds like the next opportunity for you, apply today!
Credit Support Specialist in Bristol employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Support Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Support Specialist role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer service and compliance. Think of examples from your past experiences that showcase your skills in communication and problem-solving.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Credit Support Specialist gig. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Support Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Support Specialist role. Highlight your experience with direct debit processing and customer service, as these are key responsibilities in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your strong communication skills and how you handle financial data with confidence.
Showcase Your Attention to Detail: In your application, give examples of how you've demonstrated attention to detail in previous roles. This is crucial for managing invoices and ensuring compliance with internal policies.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Robert Half
✨Know Your Numbers
As a Credit Support Specialist, you'll be handling financial data, so brush up on your numerical skills. Be prepared to discuss how you've managed financial reports or resolved invoice queries in the past. This will show your confidence and attention to detail.
✨Customer Service is Key
Since delivering high-quality customer service is crucial for this role, think of specific examples where you've gone above and beyond for a customer. Share stories that highlight your communication skills and ability to build trusted relationships.
✨Familiarise Yourself with Policies
Make sure you understand the internal policies and regulations relevant to the role. Research the company’s conduct standards and be ready to discuss how you would comply with them in your day-to-day tasks.
✨Excel at Excel
Proficiency in Microsoft Office, especially Excel, is essential. Brush up on your Excel skills before the interview. Be ready to talk about how you've used Excel in previous roles to manage data or create reports, as this will demonstrate your technical capabilities.
