At a Glance
- Tasks: Lead a dynamic billing team to ensure accurate and timely invoicing.
- Company: Join a growing healthcare services organisation with a collaborative culture.
- Benefits: Enjoy hybrid working, career development, and a supportive environment.
- Other info: Opportunity for continuous improvement and professional growth.
- Why this job: Make a real impact in essential healthcare operations while advancing your career.
- Qualifications: Proven leadership in billing operations and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 β¬ per year.
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK.
The Role
Reporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects.
Key Responsibilities
- Lead and manage the Billing Team to deliver accurate and timely invoicing
- Oversee end-to-end billing processes across NHS and private service pathways
- Ensure billing activities align with contractual and month-end reporting deadlines
- Drive continuous improvement in billing controls, systems, and data quality
- Support automation initiatives and standardisation of processes
- Maintain robust pricing controls, including inflationary uplifts
- Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes
- Support implementation of billing processes for new contracts and service lines
- Deliver month-end KPIs, reporting, and performance metrics
- Develop team capability through coaching, performance management, and cross-training
About You
The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have:
- Previous experience managing and developing teams
- Strong organisational and stakeholder management skills
- Excellent attention to detail and commitment to quality
- Experience driving process improvement and operational efficiency
- Confidence working with billing systems, data processes, and reporting tools
- The ability to manage competing priorities in a fast-paced environment
- Strong communication skills with the ability to influence at all levels
What's on Offer
- Hybrid working model
- Opportunity to join a growing and purpose-driven organisation
- Collaborative and supportive working culture
- Career development and progression opportunities
If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.
Billing Team Manager employer: Robert Half
Join a dynamic healthcare services organisation that prioritises collaboration and operational excellence in its finance team. With a strong focus on employee development, this role offers hybrid working arrangements and the chance to make a meaningful impact on essential healthcare operations across the UK. Experience a supportive work culture that values continuous improvement and provides ample opportunities for career progression.
StudySmarter Expert Adviceπ€«
We think this is how you could land Billing Team Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and finance sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their billing processes and challenges. This way, you can showcase how your experience aligns with their needs and demonstrate that you're the perfect fit for the team.
β¨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and process improvement. We all know that confidence is key, so the more you rehearse, the more comfortable you'll feel when itβs time to shine.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Billing Team Manager
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Billing Team Manager role. Highlight your experience in billing, team management, and process improvement. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our collaborative finance environment. Share specific examples of your achievements in billing and team leadership that demonstrate your capabilities.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Talk about how you've developed teams in the past and any successful projects you've led. We love seeing how you can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Robert Half
β¨Know Your Billing Basics
Make sure you brush up on your billing knowledge before the interview. Understand the end-to-end billing processes, especially in healthcare settings. Being able to discuss specific challenges and solutions in billing will show that you're not just familiar with the role but also passionate about it.
β¨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Talk about your approach to coaching and developing staff, and how you've driven performance improvements. This will demonstrate your capability to lead the Billing Team effectively.
β¨Prepare for Process Improvement Questions
Expect questions about how you've improved billing processes in previous roles. Think of specific instances where you've streamlined operations or enhanced data quality. Highlighting your experience with automation initiatives will also set you apart as a candidate who can drive efficiency.
β¨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly, especially when discussing complex billing issues or stakeholder management. Being able to influence at all levels is crucial, so showcase your ability to engage with different teams effectively.