At a Glance
- Tasks: Lead clients through Xero implementation and provide ongoing support and training.
- Company: Join a leading legal organisation in the UK with a hybrid working model.
- Benefits: Competitive salary based on experience, with a focus on diversity and inclusion.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by helping clients optimise their use of Xero.
- Qualifications: Xero certification or equivalent experience, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Robert Half Technology are assisting the UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based.
Role
- The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience.
- Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform.
- Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations).
- Act as the escalation point for complex Xero-related queries from Customer Success and Support teams.
- Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows.
- Identify recurring issues and proactively improve processes, training, and documentation.
- Create scalable resources (guides, videos, FAQs) to reduce repetitive queries.
- Collaborate with Customer Success and Operations to improve overall client experience and efficiency.
Profile
- The Xero Consultant will have previously led implementations, migrations, and client training.
- Xero certification or equivalent deep practical experience is essential.
- Strong track record of implementing and migrating Xero for small business clients.
- Experience supporting clients through Xero setup and migration from scratch.
- Ability to troubleshoot and resolve complex Xero-related issues.
- Experience designing and delivering Xero training for internal or client-facing teams.
- Clear and structured communicator, able to explain complex topics simply.
- Proactive mindset: able to identify recurring problems and implement scalable solutions.
Company
UK's market leading legal organisation with offices in London. Hybrid working.
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Xero Consultant in West Bromwich employer: Robert Half Limited
As a leading legal organisation in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that values employee growth and development. Our hybrid working model allows for flexibility while providing comprehensive training and support for our Xero Consultant role, ensuring you can thrive in your position. Join us in London to be part of a team that is dedicated to excellence and innovation in client service.
