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For Companies At a Glance
- Tasks: Create a warm, welcoming environment and support clients with their needs.
- Company: Join a purpose-driven organisation making a real difference in people's lives.
- Benefits: Generous pension scheme, ongoing training, and a supportive team atmosphere.
- Why this job: Kickstart your career while helping others in a meaningful role.
- Qualifications: Recent graduate or equivalent, organised, and a strong communicator.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
Make a difference. Build your career. Be part of something meaningful.
Location: Swansea
Hours: Full-time, 37 hours per week
Contract: Permanent
Why This Role?
Are you a graduate looking for a role where your organisational skills, people skills, and values really matter? This is an exciting opportunity to join a supportive, purpose-driven organisation where no two days are the same and where your work genuinely helps people.
As a Graduate Administrator, you will be at the heart of the service. You will be the first friendly face and reassuring voice many people encounter, helping create a safe, welcoming, and non-judgemental environment. Alongside this, you will gain hands-on experience in administration, coordination, and professional office operations, an ideal foundation for a wide range of career paths.
What You Will Be Doing:
- Creating a warm, professional, and supportive experience for everyone who contacts or visits the service
- Acting as the first point of contact, answering calls, welcoming clients, and managing enquiries
- Recording referral information with care, accuracy, and sensitivity
- Coordinating appointments and supporting counselling schedules
- Communicating with clients, counsellors, and volunteers via phone, email, and Microsoft Teams
- Maintaining accurate digital and paper records in line with GDPR
- Producing professional documents, letters, and reports
- Supporting the smooth running of the office through general administrative tasks
- Ordering supplies and completing routine health and safety checks
- Taking part in training and development to build your skills and confidence
- Getting involved in a variety of tasks that support a busy, people-centred service
Who We Are Looking For:
You do not need years of experience; we are looking for potential, attitude, and enthusiasm.
You will be:
- A graduate (or equivalent) keen to start or develop a professional career
- Organised, reliable, and comfortable juggling different tasks
- Confident using IT systems, including Microsoft Word and Excel
- A clear and friendly communicator, both written and verbal
- Able to work independently while also being a strong team player
- Professional, discreet, and committed to confidentiality
- Calm and resilient in a busy environment
- Empathetic, non-judgemental, and committed to equality and inclusion
It is a bonus if you have:
- Experience in an office, voluntary, or support-based setting
- An interest in counselling, wellbeing, or support services
- Welsh language skills
- Flexibility to occasionally work outside standard office hours
What You Will Get in Return:
- A meaningful role where your work has real impact
- A welcoming and supportive team environment
- A generous pension scheme and benefits
- Ongoing training and development opportunities
- Valuable experience that will strengthen your future career options
Graduate Administrator in Swansea employer: Robert Half Limited
Contact Detail:
Robert Half Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Administrator in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Graduate Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your organisational skills and people skills, as these are key for the role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Show them you’re eager to be part of their team and make a difference!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Graduate Administrator position!
We think you need these skills to ace Graduate Administrator in Swansea
Some tips for your application 🫡
Show Your Organisational Skills: As a Graduate Administrator, your organisational skills are key! Make sure to highlight any relevant experiences where you've successfully managed tasks or projects. We want to see how you can juggle different responsibilities with ease.
Be Personable and Professional: Since you'll be the first point of contact for many, it's important to convey your friendly and professional nature in your application. Use a warm tone and showcase your communication skills, both written and verbal, to make a great first impression.
Tailor Your Application: Take the time to tailor your application to the role. Mention specific aspects of the job description that resonate with you and explain why you're excited about this opportunity. We love seeing genuine enthusiasm!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our supportive team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Robert Half Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Graduate Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you articulate why you're a great fit for the position.
✨Showcase Your People Skills
As a Graduate Administrator, you'll be the first point of contact for clients. Prepare examples that demonstrate your communication skills and ability to create a welcoming environment. Think about times when you've successfully managed enquiries or supported others.
✨Be Ready for Scenario Questions
Expect questions that assess your organisational skills and ability to handle multiple tasks. Prepare scenarios where you've juggled different responsibilities or dealt with challenging situations. This will show your potential to thrive in a busy environment.
✨Emphasise Your Commitment to Values
This role is all about making a difference and supporting others. Be ready to discuss your values and how they align with the organisation's mission. Share your passion for equality, inclusion, and wellbeing to demonstrate your fit within their culture.
