At a Glance
- Tasks: Lead a dynamic team to drive customer excellence and operational performance.
- Company: Join a well-known company with a focus on innovation and growth.
- Benefits: Earn up to £130k, plus bonuses and a car allowance, with hybrid working options.
- Other info: Embrace a culture of collaboration and continuous improvement while developing future talent.
- Why this job: Make a real impact by managing key accounts and fostering strong customer relationships.
- Qualifications: Proven leadership experience in Facilities Management or similar service-led environments.
The predicted salary is between 120000 - 130000 £ per year.
Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape.
You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.
Key Details:- Salary: £120k - £130k + 25% bonus + car allowance
- Location: Flexible based on local office - Stoke or Bolton ideally
- Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote)
- Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.
- Manage and support a team of senior account leaders, driving accountability, engagement and high performance.
- Develop and implement strategic account plans aligned to both customer objectives and wider business goals.
- Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.
- Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.
- Translate customer needs and business insights into effective service solutions and operational strategies.
- Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.
- Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.
- Drive service excellence through effective management of contractual obligations, SLAs and KPIs.
- Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.
- Promote a strong culture of safety, compliance and governance across all operations.
- Develop future talent through succession planning, coaching and leadership development initiatives.
- Foster a culture of collaboration, accountability and high employee engagement throughout the region.
- Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.
- Strong background in strategic account management, customer relationship development and consultative sales.
- Experience operating within large, complex matrix organisations with multiple stakeholders.
- Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.
- Strong understanding of SLA management, KPI reporting and operational performance improvement.
- Experience overseeing Hard Services within critical or highly regulated environments.
- Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.
- Excellent stakeholder management, communication and influencing skills.
- Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.
- A natural leader who inspires, develops and motivates others to achieve outstanding results.
- Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.
- Proficient in Microsoft Office and business reporting tools.
- Committed to driving continuous improvement, innovation and customer excellence.
Regional Director employer: Robert Half Limited
As a Regional Director at our esteemed company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary package, including a generous bonus and car allowance, alongside the flexibility of hybrid working, you will have the opportunity to lead high-performing teams and drive significant impact within a well-established organisation. Our commitment to excellence and innovation ensures that you will be part of a forward-thinking team dedicated to achieving outstanding results for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Regional Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive customer excellence and operational performance right from the get-go.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led high-performing teams and managed complex portfolios. Highlight your successes in driving growth and service enhancement to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Regional Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Director role. Highlight your experience in leading teams and managing key accounts, as well as any relevant achievements that showcase your ability to drive customer excellence and operational performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've developed high-performing teams and built strong customer partnerships in the past.
Showcase Your Leadership Skills:As a Regional Director, leadership is key. In your application, emphasise your experience in coaching and developing talent, as well as your ability to inspire and motivate others to achieve outstanding results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Robert Half Limited
✨Know Your Numbers
As a Regional Director, you'll need to demonstrate your understanding of P&L performance. Brush up on your budgeting and forecasting skills, and be ready to discuss how you've successfully managed financials in previous roles. Bring specific examples that showcase your commercial acumen.
✨Showcase Your Leadership Style
This role requires strong leadership, so think about how you can convey your approach to managing high-performing teams. Prepare anecdotes that highlight your ability to inspire and develop others, as well as how you've driven accountability and engagement within your teams.
✨Build Relationships
Since the job involves building strong customer partnerships, be prepared to discuss your experience in stakeholder management. Think of examples where you've acted as a trusted advisor and how you've translated customer needs into effective service solutions.
✨Emphasise Continuous Improvement
The company is looking for someone committed to driving continuous improvement. Be ready to share specific initiatives you've led that enhanced service delivery or operational efficiency. Highlight your problem-solving capabilities and how you've navigated complex challenges in the past.
