At a Glance
- Tasks: Manage defaulting accounts and negotiate payment plans to ensure financial health.
- Company: Join a successful business in Northampton with a focus on teamwork and growth.
- Benefits: Competitive salary, bonus, and benefits package for your hard work.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Make a real impact by helping the business maintain its financial stability.
- Qualifications: Experience in credit control and strong negotiation skills are essential.
The predicted salary is between 30000 - 40000 € per year.
The Permanent Division of Robert Half is currently recruiting for a Senior Credit Controller / Collections Agent for a highly successful business with offices in Northampton.
The Role
As Senior Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:
- Inbound and outbound contact to understand root cause of default/debt
- Payment Queries and negotiating payment plans
- Payment Negotiations
- Recording of collection activities and logging internally on business CRM
- Generation of collection letters and other communication
- Escalation processes for high risk accounts to senior staff.
Your Profile
Ideally you will have strong credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail.
Salary
Role of Senior Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £30-40K + Bonus + Benefits.
Senior Credit Controller in Northampton employer: Robert Half Limited
Robert Half is an excellent employer, offering a dynamic work environment in Northampton where you can thrive as a Senior Credit Controller. With a strong focus on employee growth and development, the company provides competitive salaries, bonuses, and a comprehensive benefits package, all while fostering a culture of diversity, equity, and inclusion. Join a team that values your contributions and supports your professional journey in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle payment negotiations or manage defaulting accounts. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills on LinkedIn! Update your profile with relevant experience and connect with recruiters. They often scout for talent directly on social media, so let them see what you’ve got!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Senior Credit Controller in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Credit Controller role. Highlight your credit control experience and any relevant achievements that showcase your negotiation skills and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to managing defaulting accounts and how you maintain professional relationships while negotiating.
Showcase Your Communication Skills:As a Senior Credit Controller, communication is key. In your application, emphasise your ability to handle payment queries and negotiate payment plans effectively. This will show us that you can manage relationships while getting results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Robert Half Limited
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and key performance indicators. Be ready to discuss how you've managed defaulting accounts in the past and the strategies you used to improve collection rates.
✨Master the Art of Negotiation
Since negotiation is a big part of the role, prepare examples of successful payment plans you've negotiated. Think about the techniques you used to maintain professional relationships while still achieving results.
✨Familiarise Yourself with CRM Systems
Get comfortable with common CRM software used in credit control. If you have experience with specific systems, be sure to mention them. This shows you're ready to hit the ground running and can easily adapt to their processes.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a high-risk account. Prepare your thought process on how you'd handle these scenarios, focusing on your attention to detail and escalation processes.
