At a Glance
- Tasks: Lead complex employee relations cases and coach managers on best practices.
- Company: Join a globally recognised hospitality and restaurant group in London.
- Benefits: Up to £60,000 salary, hybrid working, and comprehensive benefits.
- Other info: Opportunity for career growth and development in a dynamic environment.
- Why this job: Make a real impact in a people-focused organisation during exciting legislative changes.
- Qualifications: Strong UK employment law knowledge and experience managing sensitive ER cases.
The predicted salary is between 60000 - 60000 £ per year.
Robert Half is proud to be partnering with a globally recognised hospitality and restaurant group to appoint a Senior Employee Relations Manager in London. This is a fantastic opportunity for an experienced ER professional to take ownership of complex employee relations matters, influence best practice, and support the organisation through upcoming employment law changes.
The Opportunity
Reporting into the Head of HR, you'll act as the Employee Relations subject matter expert, leading on complex and high-risk cases while coaching managers and supporting the wider People team. You'll play a key role in ensuring ER matters are managed fairly, consistently, and in line with employment legislation, whilst helping the business prepare for significant legislative developments, including the Employment Rights Act 2025.
Key Responsibilities
- Lead complex and high-risk employee relations cases from start to finish, including disciplinaries, grievances, performance management, absence management, mental health, and reasonable adjustments.
- Act as the escalation point for ER matters across the business.
- Provide commercially focused and legally compliant advice to managers and stakeholders.
- Coach and develop managers to confidently handle employee relations matters.
- Deliver training on employment law, ER processes, and legislative updates.
- Partner with senior HR leaders on complex case management and risk mitigation.
- Manage relationships with external legal advisers and support employment tribunal cases where required.
- Lead the review and implementation of ER policies and processes.
- Analyse ER data, identify trends, and provide recommendations to improve people practices.
- Line manage and support the development of ER team members.
- Support organisational readiness for upcoming employment law changes.
About You
We're looking for someone with:
- Strong UK employment law knowledge and understanding of ACAS best practice.
- Proven experience managing complex and sensitive ER cases end-to-end.
- Experience partnering with senior stakeholders and coaching managers.
- Exposure to employment tribunals and working alongside legal counsel.
- Strong communication and influencing skills.
- Experience delivering training and supporting manager capability.
- Previous line management experience or experience developing ER professionals.
Desirable
- Experience within hospitality, retail, leisure, or another multi-site environment.
- Experience implementing policy or legislative changes across an organisation.
- CIPD Level 5 qualified (or working towards).
If you're an experienced Employee Relations specialist looking for your next challenge, I'd love to hear from you!
Senior Employer Relations Manager in City of London employer: Robert Half Limited
Robert Half is an exceptional employer, offering a dynamic work environment in the heart of London, where you can thrive as a Senior Employee Relations Manager. With a strong focus on employee development and a commitment to best practices, you'll have the opportunity to influence meaningful change while enjoying hybrid working arrangements and a competitive salary package. Join a people-centric organisation that values your expertise and supports your growth in the ever-evolving hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employer Relations Manager in City of London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Informational Interview
If you can, set up informal chats with professionals in your field. This is a great way to learn more about the company culture and the role itself. Plus, it shows your genuine interest and can help us get our foot in the door when positions open up.
✨Showcase Your Skills
Prepare a portfolio or case studies that highlight your experience with complex employee relations cases. We want to see how you’ve tackled challenges in the past, so make sure to bring those examples to life during interviews!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Employer Relations Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Employee Relations Manager role. Highlight your experience with complex ER cases and any relevant employment law knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled sensitive ER matters and coached managers in the past. We love a good story!
Showcase Your Communication Skills:As an ER professional, strong communication is key. In your application, demonstrate your ability to influence and advise stakeholders. We want to see how you can effectively convey complex information in a clear and concise manner.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Robert Half Limited
✨Know Your Employment Law Inside Out
As a Senior Employee Relations Manager, you'll need to demonstrate a solid understanding of UK employment law. Brush up on key legislation, especially the upcoming Employment Rights Act 2025, and be ready to discuss how it impacts employee relations.
✨Prepare for Complex Case Scenarios
Expect to be asked about your experience with high-risk employee relations cases. Prepare specific examples that showcase your problem-solving skills and how you've successfully managed complex situations in the past.
✨Showcase Your Coaching Skills
Since coaching managers is a big part of the role, think of instances where you've trained or guided others. Be ready to share how you’ve helped managers handle ER matters confidently and effectively.
✨Engage with Stakeholders
You'll be partnering with senior HR leaders, so it's crucial to show your ability to build relationships. Prepare to discuss how you've collaborated with stakeholders in previous roles and how you can bring that experience to the table.
