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For Companies At a Glance
- Tasks: Administer Apple and Windows systems, manage device policies, and troubleshoot complex issues.
- Company: Join a leading IT consultancy with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Be at the forefront of technology, making a real difference in endpoint management.
- Qualifications: 2+ years in EUC roles, experience with Jamf Pro or Microsoft Intune, and strong troubleshooting skills.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
The predicted salary is between 40000 - 45000 £ per year.
Robert Half are working with an IT consultancy and managed services client on the recruitment of a talented EUC Engineer. This is a hybrid role (4 days onsite, 1 day remote).
Key Responsibilities:
- Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)
- Build and deploy device policies, configuration profiles, compliance rules, and security baselines
- Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes
- Package and deploy applications for macOS and Windows environments
- Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access
- Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls
- Troubleshoot complex 2nd/3rd line issues, network connectivity (Wi-Fi, VPN, DNS, DHCP), and support core infrastructure where needed
What You'll Need:
- 2+ years in a 2nd line/3rd line/EUC engineer position, hands-on with Apple and Windows environments
- Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration
- Solid background in a client-facing role, ideally in a managed service provider or multi-client setting
- Proven ability with structured ticketing systems and enterprise environments
- Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security
- Scripting ability in Bash or Python (PowerShell advantageous)
Desirable:
- Experience with: Jamf Connect/Protect, Apple Business Manager, Windows Autopilot, Microsoft Defender for Endpoint, SCCM, Google Workspace, Mobile Device Management
- Certifications such as Jamf Certified, Microsoft MD-102/MS-900, Apple Certified Support Professional, CompTIA, or ITIL Foundation
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.
If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
EUC Engineer in London employer: Robert Half International
Contact Detail:
Robert Half International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with tools like Jamf Pro and Microsoft Intune.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to EUC engineering. Brush up on troubleshooting scenarios and be ready to discuss your experience with endpoint management and security solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace EUC Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EUC Engineer role. Highlight your experience with Apple and Windows environments, and don’t forget to mention any hands-on work with Jamf Pro or Microsoft Intune. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills: In your application, give us examples of how you've tackled complex 2nd/3rd line issues. We love a good troubleshooting story, especially if it involves networking fundamentals or endpoint security. Let us know how you saved the day!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to process your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Robert Half International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of macOS and Windows environments, especially tools like Jamf Pro and Microsoft Intune. Be ready to discuss your hands-on experience with these platforms and how you've used them in past roles.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of complex issues you've resolved, particularly around network connectivity and endpoint security. Think about the steps you took to diagnose and fix problems, as this will demonstrate your critical thinking and technical prowess.
✨Familiarise Yourself with the Company
Research the IT consultancy and managed services client you're interviewing with. Understand their services, culture, and any recent news. This will help you tailor your answers and show genuine interest in the role and the company.
✨Practice Your Client-Facing Skills
Since this role involves a client-facing aspect, be prepared to discuss how you've interacted with clients in the past. Highlight your communication skills and how you've managed expectations or resolved conflicts to ensure client satisfaction.