IT Support Analyst | London | Hybrid
Robert Half is partnering with a fast-growing, internationally recognised consumer brand to find an IT Support Analyst to join their global technology team. This is an excellent opportunity for someone with strong Microsoft 365 and Azure experience who wants to develop their career in a dynamic, collaborative environment.
What you'll be doing:
Providing 1st line IT support to users across a global business
Supporting Microsoft 365, Azure/Entra ID, devices, hardware and software Managing joiners, movers and leavers processes
Troubleshooting and resolving technical issues through to completion
Maintaining IT asset and licence records Working with senior stakeholders, including executive-level users Identifying recurring issues and contributing to continuous service improvement
What we're looking for:
Experience in an IT Support, Service Desk or Helpdesk role Strong Microsoft 365 knowledge (Teams, Outlook, SharePoint, OneDrive)
Experience supporting Azure AD / Entra ID environments Device management, software deployment and troubleshooting experience
Excellent communication and customer service skills
Understanding of ITIL principles and service management best practices
Relevant certifications such as CompTIA A+, Microsoft Fundamentals or similar are advantageous
What's on offer:
Hybrid working model
Outstanding training and development opportunities
Exposure to modern SaaS platforms and emerging technologies including
AI Comprehensive benefits package Collaborative and people-focused culture
Clear opportunities for career progression
If you're looking for a role where you can make an impact, develop your technical skills, and support a growing global organisation, I'd love to hear from you.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy No...
IT Support Analyst employer: Robert Half Careers
Join a dynamic and innovative international organisation in Manchester, where your expertise as a Group Reporting Manager will be valued and impactful. With a strong focus on employee development, a collaborative work culture, and the opportunity to work closely with senior leadership, this role offers not just a competitive salary and bonus but also a chance to contribute to meaningful improvements within the finance function. Embrace the entrepreneurial spirit of our growing team and take your career to new heights in a supportive environment that champions professional growth.
