Seeking an experienced, commercially focused Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).
Operating across four UK locations, the business has grown through acquisition and delivers strong organic growth and profitability, serving predominantly SME clients.
Following significant changes to the Executive Leadership Team, the immediate focus is on strengthening leadership, embedding operational structures and driving performance. The role combines operational and financial accountability with strategic client engagement, technology transformation and commercial growth.
Role
Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).
Provide strategic and operational leadership following significant changes to the Executive Leadership Team.
Drive operational performance, organisational development and technology transformation across a multi-site business.
Combine internal leadership and financial accountability with senior client engagement and commercial growth.
Initially focused on stabilisation, with the remit evolving towards longer-term business transformation.
Potential for the interim appointment to transition into a permanent executive leadership role.
Key Responsibilities
Stabilise the business following significant changes to the Executive Leadership Team, providing clear direction and leadership.
Review, refine and embed the organisational structure across the IT and service delivery functions.
Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability.
Lead the implementation of Halo, the new service management and ticketing platform.
Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility.
Drive operational efficiency, standardisation and service delivery improvements across all four UK locations.
Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels of customer satisfaction.
Identify and deliver cross-selling,
CIO employer: Robert Half Careers
Join a dynamic and innovative international organisation in Manchester, where your expertise as a Group Reporting Manager will be valued and impactful. With a strong focus on employee development, a collaborative work culture, and the opportunity to work closely with senior leadership, this role offers not just a competitive salary and bonus but also a chance to contribute to meaningful improvements within the finance function. Embrace the entrepreneurial spirit of our growing team and take your career to new heights in a supportive environment that champions professional growth.
