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For Companies At a Glance
- Tasks: Manage supplier relationships and ensure top-notch service for our dropship operations.
- Company: Join Robert Dyas, a leader in E-commerce growth with a vibrant team culture.
- Benefits: Enjoy 26 days off, generous discounts, bonuses, and a focus on your wellbeing.
- Other info: Great opportunities for personal growth and regular social events await you!
- Why this job: Be part of a dynamic team shaping the future of E-commerce and making a real impact.
- Qualifications: Experience in supplier management and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join Robert Dyas: Shape the Future of Our E-commerce Growth!
The Opportunity
We are seeking a proactive and results-driven Dropship Vendor Manager to join our Retail Support Centre in Wimbledon. Dropship (DSV), where physical stock is held and dispatched directly by our Supplier partners, is a strategic priority and central to the growth of E-commerce within Robert Dyas over the next five years. Product ranges within DSV include Small and Medium Domestic Appliances, Consumer Electronics, Garden Furniture, Indoor Furniture, and Garden Buildings.
What You'll Be Doing
Reporting to the Head of Dropship Vendor Management, you will take responsibility for the operational relationship with DSV suppliers for your category. Your main duties include:
- Managing the day-to-day operational standards of your DSV suppliers.
- Onboarding new suppliers to the Robert Dyas dropship systems.
- Ensuring adherence to strict Service Level Agreements (SLAs) to guarantee excellent customer service.
- Building relationships with major suppliers and attending Quarterly Business Reviews (QBRs) to review performance and agree on improvements.
- Creating and reviewing reports to measure and rank supplier performances.
- Acting as the escalation point for Customer Services and liaising closely with Trading Teams to resolve issues and ensure business continuity.
What You’ll Bring
- Grounded & Resilient and demonstrate Initiative in finding straightforward solutions to problems.
- Proven track record of supplier relationship management.
- Working knowledge of Dropship (DSV) operations.
- Ability to work autonomously and make decisions.
- Strong influencing & negotiation skills.
- Proficiency in advanced Excel/Google work sheets and the ability to quickly analyse data.
- Excellent written and verbal communication skills, and excellent attention to detail.
- Ability to manage projects to set timelines.
- Passionate about making a difference.
The Perks & Benefits
Aside from a fantastic team and friendly working environment, you can look forward to:
- Time Off: 26 days annual leave (plus bank holidays).
- Generous Discount: Colleague discount in all Theo Paphitis retail businesses (Robert Dyas, Ryman, Boux Avenue, and London Graphic Centre).
- Financials: Bonus incentives, a pension scheme, and free life assurance (after qualifying period).
- Culture & Development: Regular social events, sample sales, investment in learning and development, and a colleague wellbeing and mental health programme.
Apply Now and become a key part of our E-commerce success story!
Dropship Vendor Manager in London employer: Robert Dyas
Contact Detail:
Robert Dyas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dropship Vendor Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their dropship operations and think of ways you can contribute to their e-commerce growth. Show them you're not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are eager to join us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Dropship Vendor Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dropship Vendor Manager role. Highlight your experience in supplier relationship management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background makes you the perfect fit for Robert Dyas. We love seeing enthusiasm and a personal touch!
Showcase Your Data Skills: Since the role requires proficiency in advanced Excel or Google Sheets, don’t forget to mention any specific projects where you've used these tools. We’re keen on candidates who can analyse data effectively to drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s make it happen together!
How to prepare for a job interview at Robert Dyas
✨Know Your Dropship Stuff
Make sure you brush up on your knowledge of dropship operations. Understand how they work, the key players involved, and the challenges faced in managing supplier relationships. This will show that you're not just interested in the role but also have a genuine understanding of the industry.
✨Show Off Your Relationship Skills
Since this role involves managing supplier relationships, be ready to share examples of how you've successfully built and maintained partnerships in the past. Highlight your influencing and negotiation skills, as these will be crucial in your day-to-day responsibilities.
✨Be Data Savvy
Familiarise yourself with advanced Excel or Google Sheets functions. Be prepared to discuss how you've used data to drive decisions or improve supplier performance. You might even want to bring a few examples of reports you've created to demonstrate your analytical skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to find straightforward solutions to problems. Think of specific instances where you've tackled challenges head-on, especially in a supplier management context. This will showcase your initiative and resilience, which are key traits for this role.