Robert Dyas is seeking a CRM & Loyalty Manager to own end-to-end customer strategies from Wimbledon head office. You will lead campaigns, automated journeys, segmentation, and personalised storytelling to increase customer lifetime value.
In this hands-on role you’ll plan annual and weekly CRM roadmaps, collaborate with Trading, eCommerce, Retail, and Insights teams, and manage the CRM platform and agency partners. 3+ years in retail CRM is expected.
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CRM & Loyalty Lead: Personalised Journeys & Growth employer: Robert Dyas
At Robert Dyas, we pride ourselves on being an excellent employer that values teamwork and individual growth. Our Fleet location offers a vibrant work culture where you can thrive in a supportive environment, with competitive salaries and comprehensive training programmes designed to elevate your career. Join us to lead a passionate sales team and make a meaningful impact in the retail sector.
