Robert Dyas in Wimbledon is seeking a hands-on CRM & Loyalty Manager to own the end-to-end customer strategy, from data to action across campaigns and journeys. You will lead automated workflows, multi-channel communications, and partner with Trading, eCommerce, and Marketing to maximise lifetime value.
The role requires 3+ years in retail or consumer-facing business, strong analytical skills, and experience with loyalty programs and data platforms (ideally Ometria).
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CRM & Loyalty Lead — End-to-End Campaigns & Growth employer: Robert Dyas
At Robert Dyas, we pride ourselves on being an excellent employer that values teamwork and individual growth. Our Fleet location offers a vibrant work culture where you can thrive in a supportive environment, with competitive salaries and comprehensive training programmes designed to elevate your career. Join us to lead a passionate sales team and make a meaningful impact in the retail sector.
