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- Tasks: Diagnose, service, and repair agricultural machinery in a friendly workshop environment.
- Company: Join Robert Davies Machinery Ltd, a family-run business known for excellent customer service.
- Benefits: Enjoy a competitive salary, company van, up to 25 days holiday, and overtime opportunities.
- Why this job: Be part of a supportive team, work with diverse machinery, and make a real impact on customers.
- Qualifications: Experience in machinery maintenance and a relevant qualification in Land Based Engineering preferred.
- Other info: Part-time options available; flexible working hours and a friendly team atmosphere.
The predicted salary is between 25000 - 45000 £ per year.
Job Description
Job Title: Service Technician
Location: Shrewsbury
Salary: Base Salary from £25,000 to £45,000 depending on Experience
Company Van Provided
Job Type: Permanent, Full Time – Part Time applicants will be considered
Robert Davies Machinery Ltd is a friendly, family-run business with a loyal customer base specialising in new and used machinery. We pride ourselves on providing excellent customer service and product support. Due to continued expansion a role has become available in our workshop.
We are recruiting for an experienced Service Technician, with a passion for after-sales care of machinery. We are looking for someone ideally with significant experience to carry out diagnostics, service, and repair work on our full range of Manitou Agricultural and compact equipment including telehandlers, articulated loaders and skid steers.
You will be working alongside our experienced service technicians and reporting to our service manager to support the large customer base of Robert Davies Machinery.
- Working hours 8:00am-5.00pm Monday-Friday. Part-time may be available dependent on experience (minimum 3 days per week)
- Saturday working on a rota basis
- Up to 25 days holiday (plus Bank Holidays) depending on length of service
- Base Salary from £25,000 to £45,000 dependent on experience
- Overtime opportunities at time and a half. Double time on Sundays/Bank Holidays
- Company Van provided
- Independent family business with a small, friendly team
Responsibilities
- Performs diagnostics and repairs on agricultural or plant equipment in a workshop and/or field environment
- Completes all reports and administration required in a timely manner and to a high quality (job cards, time sheets)
- Follows all safety rules and regulations
- Maintains a clean work environment, assists with overall workshop organisation, ensures correct use of tools and vehicles at all times
- Candidate Requirements
Candidates Requirements
- Knowledge and experience of a variety of machinery ideally in the agricultural, commercial vehicle or construction industry. Ideally have a relevant qualification within the field of Land Based Engineering
- Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience
- Ability to deliver appropriate communication both internally and externally to allow planning and continued work to be effectively completed
- Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out within a timely manner whilst not compromising safety
- Present a professional image at all times
Must carry a full driving licence
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job title of; Service Technician, Mechanical Engineer, Machine Engineer, Maintenance Engineer, Mechanical Engineer, Supervisor, Workshop Technician, Workshop Engineer, Agriculture Engineer, Service Engineering Manager, Engineer, Refurbishment Engineer, Farm Equipment Engineer, Agricultural Engineer, Machine Maintenance Manager may also be considered for this role.
Service Technician / Machinery Maintenance Engineer employer: Robert Davies Machinery Ltd
Contact Detail:
Robert Davies Machinery Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician / Machinery Maintenance Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with agricultural and compact machinery during the interview. Discuss specific models you've worked on, like telehandlers or skid steers, to demonstrate your expertise.
✨Tip Number 2
Prepare to showcase your problem-solving skills by discussing past diagnostic challenges you've faced. Be ready to explain how you approached these issues and the successful outcomes you achieved.
✨Tip Number 3
Since customer service is a key aspect of this role, think of examples where you've built strong relationships with clients. Share how your communication skills helped enhance customer satisfaction.
✨Tip Number 4
Familiarize yourself with the company's values and culture. Showing that you align with their family-run business ethos and commitment to excellent service can set you apart from other candidates.
We think you need these skills to ace Service Technician / Machinery Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in machinery maintenance and diagnostics. Include specific examples of your work with agricultural or plant equipment to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for after-sales care and customer service. Mention how your skills align with the responsibilities outlined in the job description, and why you want to work for Robert Davies Machinery Ltd.
Highlight Relevant Qualifications: If you have any qualifications in Land Based Engineering or similar fields, be sure to mention them prominently. This will help you stand out as a candidate who meets the company's requirements.
Showcase Soft Skills: Emphasize your ability to communicate effectively with customers and colleagues. Provide examples of how you've built relationships in previous roles, as this is crucial for delivering excellent customer service.
How to prepare for a job interview at Robert Davies Machinery Ltd
✨Show Your Technical Expertise
Be prepared to discuss your hands-on experience with machinery, especially in diagnostics and repairs. Highlight specific examples of equipment you've worked on, particularly Manitou Agricultural and compact equipment.
✨Demonstrate Customer Service Skills
Since the company values excellent customer service, share experiences where you successfully interacted with customers. Explain how you built relationships and ensured customer satisfaction in your previous roles.
✨Emphasize Safety Awareness
Discuss your understanding of safety regulations and how you implement them in your work. Provide examples of how you maintain a clean and organized work environment, which is crucial for this role.
✨Prepare Questions About the Company
Show your interest in Robert Davies Machinery Ltd by preparing thoughtful questions about their operations, team dynamics, and future plans. This demonstrates your enthusiasm for the role and the company culture.
